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Moderate10 minutes setup5 steps

Real Estate Ticket Routing Automation Template

Pre-built ticket routing automation template for real estate. AI-powered workflow that handles ticket routing end-to-end — connect your tools and go live in 10 minutes.

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Lead Response
average response to new leads
35%
Conversion Lift
increase in lead-to-client rate
20hrs/wk
Time Saved
freed from admin tasks
100%
Follow-Up Rate
of leads get timely follow-up

Overview

Built specifically for real estate teams, this ticket routing template eliminates manual work by automating the entire process with AI. Connect your real estate tools, customize the business rules to match your workflow, and start automating ticket routing in 10 minutes. Every step includes intelligent AI decisions that learn from your real estate data.

Workflow Steps

Here is exactly how this template automates ticket routing for real estate businesses.

1

Ticket Submitted

Trigger

A new real estate support ticket is created via email, chat, phone, or web form.

MLS
2

AI Classifies Ticket

AI Decision

Arahi AI reads the ticket content and classifies it by category, urgency, and complexity using real estate-specific context.

3

Check Priority Rules

Condition

AI applies real estate priority rules — VIP customers, SLA requirements, and escalation policies — to determine routing.

4

Assign to Best Agent

Action

Route the ticket to the most qualified available agent based on skills, workload, and ticket type.

MLS
5

Send Auto-Response

Action

Customer receives an immediate acknowledgment with ticket number, expected response time, and relevant real estate help resources.

HubSpot

Use Cases for Real Estate

Real scenarios where this template delivers results.

High-Volume Real Estate Processing

During peak periods, AI handles surges in ticket routing volume for your real estate business without delays or additional staffing costs.

Cross-Team Real Estate Coordination

AI keeps ticket routing synchronized across real estate departments, routing outputs to the right stakeholders automatically.

After-Hours Real Estate Coverage

When your real estate team logs off, AI continues processing ticket routing overnight so the next day starts with a clean queue.

Compatible Integrations

This template works with the tools your real estate team already uses.

Plus 1,500+ more integrations available. Browse all integrations

Frequently Asked Questions

Got questions? We've got answers.

Start Using This Template — Free

Automate ticket routing for your real estate business in 10 minutes. No credit card required.

Or explore Ticket Routing use cases and AI agents for Real Estate.