Ticket Routing on Autopilot with Browserless + Arahi AI
Browserless users automate Ticket Routing with Arahi AI to cut costs and eliminate repetitive manual work.
Key Takeaways: AI Ticket Routing for Browserless
AI-powered ticket routing for browserless uses intelligent automation to handle repetitive tasks, qualify prospects, and streamline operations—without manual intervention. Arahi AI agents work 24/7, integrating with your existing tools to deliver consistent, scalable results.
- Instant Classification: AI categorizes and prioritizes support tickets the moment they arrive — no manual triage needed.
- Smart Assignment: Route tickets to the best-qualified agent based on skills, workload, and ticket complexity.
- Reduced Resolution Time: Faster routing means faster resolution — cut average handle time by up to 40%.
- Escalation Intelligence: Automatically escalate high-priority or sentiment-negative tickets before they become crises.
How AI Transforms Ticket Routing in Browserless
Browserless is a widely-used developer tools platform. Browserless is a service that allows you to run headless Chrome instances in the cloud. By integrating Browserless with Arahi AI, you automate ticket routing end-to-end — data flows in real-time, tasks execute without manual intervention, and your team focuses on work that actually moves the needle. With the Browserless integration, Arahi AI can directly download file using puppeteer script, execute custom function, fetch html content, generate pdf from webpage, and scrape webpage content using css selectors — all triggered automatically by your AI agent without manual intervention.
Why Businesses Choose AI Automation
Transform your workflows with intelligent AI agents that deliver measurable results.
Instant Classification
AI categorizes and prioritizes support tickets the moment they arrive — no manual triage needed.
Smart Assignment
Route tickets to the best-qualified agent based on skills, workload, and ticket complexity.
Reduced Resolution Time
Faster routing means faster resolution — cut average handle time by up to 40%.
Escalation Intelligence
Automatically escalate high-priority or sentiment-negative tickets before they become crises.
Real-World Use Cases
See how businesses are already leveraging AI automation in practice.
New-Hire Ramp-Up
Instead of weeks of training on ticket routing procedures, new browserless team members work alongside AI that enforces best practices from day one.
Multi-Location Consistency
Whether you operate one office or fifty, AI ensures ticket routing follows the same standards everywhere — no location-to-location drift.
Exception Flagging
AI handles the 90% of routine ticket routing cases automatically and surfaces only the edge cases that genuinely need human judgment.
What You Can Do with Browserless + Arahi AI
These are real Browserless actions your AI agent can perform automatically — no manual work required.
Download file using Puppeteer script
This tool allows downloading files that chrome has downloaded during the execution of puppeteer code. it sets up a blank page, creates a fresh download directory, injects the provided code, and executes it. once the script finishes, any downloaded files from chromium are returned with the appropriate content-type header.
Execute Custom Function
A tool that allows executing custom puppeteer scripts via http requests. this endpoint enables users to run browser automation tasks without managing their own infrastructure.
Fetch HTML Content
This tool fetches the complete html content of a webpage using browserless's content api. it's designed to retrieve the full html contents of any website, including dynamically generated content.
Generate PDF from webpage
This tool generates a pdf from a specified webpage using browserless's pdf generation api. it allows specifying the url of the webpage along with parameters such as format, filename, and waituntil options to control the pdf generation process.
Scrape webpage content using CSS selectors
A tool to extract structured content from a webpage by specifying css selectors. the tool navigates to the specified url, waits for the page to load (including parsing and executing javascript), and returns the selected elements in a structured json format.
Take Screenshot
A tool that captures a screenshot of a webpage using browserless's screenshot api. the tool takes a url and returns either a png or jpeg image. it includes options for full page capture, image type, quality, and clipping coordinates.
Unblock Protected Content
This tool provides access to content from websites that implement bot protection mechanisms. it is designed to bypass various types of protection (such as captcha and bot detections) and return the html content of the protected webpage, with optional customization through parameters like waitfor, timeout, and stealth mode.
How It Works
Get started in three simple steps — no technical expertise needed.
Connect Browserless
Authorize Browserless and Arahi AI hooks into your issues, repos, and deployment pipelines.
Configure Dev Workflows
Define triggers for Browserless events — new issues, PR merges, build failures — and the AI actions to take.
Ship Faster with Less Toil
AI automates the tedious parts of your Browserless workflow. Track issues triaged, alerts handled, and developer time saved.
Platform Capabilities
Enterprise-grade AI automation built for reliability and scale.
Issue & Bug Tracking Automation
AI triages new issues, assigns severity levels, and routes bugs to the right developer based on code ownership.
CI/CD Pipeline Triggers
React to build failures, test results, and deployment events — AI notifies teams and triggers rollback workflows when needed.
Pull Request Workflows
AI assigns reviewers, enforces coding standards checks, and posts summary comments on new pull requests.
Download file using Puppeteer script
Arahi AI can this tool allows downloading files that chrome has downloaded during the execution of puppeteer code. it sets up a blank page, creates a fresh download directory, injects the provided code, and executes it. once the script finishes, any downloaded files from chromium are returned with the appropriate content-type header. This action triggers automatically based on your workflow rules — no manual steps needed.
Execute Custom Function
Arahi AI can a tool that allows executing custom puppeteer scripts via http requests. this endpoint enables users to run browser automation tasks without managing their own infrastructure. This action triggers automatically based on your workflow rules — no manual steps needed.
Fetch HTML Content
Arahi AI can this tool fetches the complete html content of a webpage using browserless's content api. it's designed to retrieve the full html contents of any website, including dynamically generated content. This action triggers automatically based on your workflow rules — no manual steps needed.
Frequently Asked Questions
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