AI Agent for Document Review — Built for Chaport
Automate Document Review for teams using Chaport. Arahi AI agents handle the workflow end-to-end — no code, set up in minutes.
MSA reviewed. 4 deviations flagged · summary in the legal queue:
Customer
“Pls review attached MSA before Thursday — same terms as last time except we tightened the indemnity clause and added a data-residency requirement.”
Agent draft · in your tone
Reviewed. Three substantive changes vs. our template: (1) indemnity cap raised to 2× fees — recommend pushing back to 1×; (2) EU data-residency clause is acceptable; (3) auto-renewal language is one-sided — proposed redline attached.
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Read the inbound ticket and classify the topic
- 2Pull the customer's plan, history, and SLA
- 3Draft a response in your support team's voice
- 4Resolve directly or hand off with full context
Get started in three steps
Connect Chaport
Authorize Chaport and Arahi AI immediately starts monitoring incoming tickets and support events.
Configure Ticket Workflows
Set up AI triage rules — classify tickets by type, assign priority, and route to the right agent in Chaport.
Resolve Faster & Track Results
AI handles routine tickets and drafts responses in Chaport. Monitor resolution times and satisfaction scores live.
Reviewed. Three substantive changes vs. our template: (1) indemnity cap raised to 2× fees — recommend pushing back to 1×; (2) EU data-residency clause is acceptable; (3) auto-renewal language is one-sided — proposed redline attached.
Customer reports a duplicate charge; refund queued, awaiting confirmation.
Customer asking what's included on the Growth plan vs. Pro.
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Northwave Procurement9:14 AM
Customer marked the resolution as helpful.
- Agent9:12 AM
Sent reply on ticket Doc · Northwave-MSA-v3.
Reason: Confidence above auto-send threshold; voice match passed; SLA at-risk.
- Agent9:11 AM
Drafted reply in your team's voice.
- Agent9:10 AM
Pulled customer plan, prior tickets, and account context.
- Agent9:09 AM
Triaged Doc · Northwave-MSA-v3 as the matching topic.
Frequently asked questions
Yes. You define exactly which Chaport events start document review workflows — new records, status changes, messages, or custom triggers. Each trigger can have conditions so document review actions only fire when your specific criteria are met in Chaport.
Arahi AI connects natively with Chaport to handle the full document review workflow. The AI agent monitors Chaport events, processes document review tasks automatically, and writes results back to Chaport — no copy-pasting or tab-switching required.
The Chaport integration automates end-to-end document review — including data capture from Chaport, validation, routing, follow-up actions, and status updates. Every document review step that touches Chaport can be handled by the AI agent.
Yes. You can create parallel document review workflows that respond to different Chaport events or conditions. For example, one document review flow for new Chaport records and another for updated ones — each with independent rules and actions.
The agent reviews contracts, leases, policies, regulatory filings, and the chaport-specific documents your team handles daily — extracting key clauses, flagging non-standard terms, and surfacing risks against your standards library.
Yes. You configure standard clauses, acceptable variations, and red-flag language specific to chaport. The agent applies these standards consistently across every document — eliminating the variance that comes from different reviewers with different opinions.
Yes. The document review agent connected to Chaport simultaneously interacts with 1,500+ other apps — CRMs, databases, email platforms, and more. A single document review workflow can pull data from Chaport, process it, and push results to multiple destinations.
Yes. You can run document review workflows in test mode using sample Chaport data before activating on live records. This lets you verify every document review rule works correctly with your Chaport setup before processing real data.
The dashboard shows document review-specific metrics for your Chaport integration — tasks processed, average handling time, success rates, and escalation frequency. You can track how Chaport-triggered document review workflows perform over time.
Manual document review in Chaport requires constant tab-switching, copy-pasting, and follow-up tracking. Arahi AI eliminates this by handling document review tasks in real-time as Chaport events occur — running 24/7 with consistent accuracy and zero fatigue.
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