AI Agent for Customer Retention — Built for Gmail
Automate Customer Retention for teams using Gmail. Arahi AI agents handle the workflow end-to-end — no code, set up in minutes.
47 dormant accounts surfaced. First save attempt:
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Read the trigger event and pull the contact's context
- 2Draft the message in your team's voice
- 3Cite each personalized line's source
- 4Queue for your review or auto-send by confidence
Get started in three steps
Connect Gmail
Add Gmail to your Arahi AI workspace in seconds. The AI immediately starts listening for messages and events.
Configure Message Workflows
Choose which Gmail channels, threads, or DMs trigger AI actions — and what happens next.
Automate & Stay in the Loop
The AI handles routine messages and tasks in Gmail while escalating anything that needs your attention.
Quick check — anything in the way?
Noticed Harbor Labs hasn't logged into Arahi since Feb 22. Usually that means one of three things: it's working so well you forgot, you got busy, or something's broken.
Personalized using LinkedIn activity from the last 30 days.
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Marco11:42 AM
Approved the draft to liam.fischer@harborlabs.co.
- Agent11:41 AM
Drafted the email and queued it for review.
Reason: High-confidence personalization but recipient is C-level — escalating per policy.
- Agent11:40 AM
Pulled LinkedIn activity and HubSpot deal context.
- Agent11:40 AM
Triggered: Use @Gmail to spot accounts in @HubSpot that haven't logged in for 21 days, draf
- Agent11:38 AM
Confirmed sender domain DKIM is healthy.
Frequently asked questions
All data exchanged between Gmail and Arahi AI during customer retention processing is encrypted in transit and at rest. We use OAuth tokens for Gmail access, never store raw credentials, and maintain full audit logs of every customer retention action.
Arahi AI connects natively with Gmail to handle the full customer retention workflow. The AI agent monitors Gmail events, processes customer retention tasks automatically, and writes results back to Gmail — no copy-pasting or tab-switching required.
Yes. You can run customer retention workflows in test mode using sample Gmail data before activating on live records. This lets you verify every customer retention rule works correctly with your Gmail setup before processing real data.
Yes. The customer retention agent connected to Gmail simultaneously interacts with 1,500+ other apps — CRMs, databases, email platforms, and more. A single customer retention workflow can pull data from Gmail, process it, and push results to multiple destinations.
The agent monitors usage, support interactions, payment patterns, and the engagement signals that historically precede churn in gmail. At-risk accounts surface to your CS team with the specific risk factors and recommended interventions.
Yes. The agent triggers personalized win-back sequences when risk signals fire — different content and incentives by customer segment and risk type. gmail businesses typically recover a meaningful fraction of accounts that would otherwise have churned silently.
The Gmail integration automates end-to-end customer retention — including data capture from Gmail, validation, routing, follow-up actions, and status updates. Every customer retention step that touches Gmail can be handled by the AI agent.
The customer retention agent scales automatically as your Gmail activity grows. Whether you process 10 or 10,000 customer retention tasks per day from Gmail, the AI handles the volume without slowdowns or additional configuration.
When the AI hits an edge case during customer retention processing in Gmail, it escalates to your team with full context — the Gmail record, what was attempted, and why it needs review. Your customer retention pipeline never stalls or loses data.
No coding required. The no-code builder walks you through connecting Gmail and configuring customer retention rules visually. Your team can set up, modify, and manage Gmail-based customer retention workflows without any developer involvement.
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