Read the contract, flag the deviations, draft the redline.
ChatGPT reads inbound contracts, compares clause-by-clause against your standard terms, flags deviations with risk level, and produces a redline-ready memo for your legal lead.
MSA reviewed. 4 deviations flagged · summary in the legal queue:
Customer
“Pls review attached MSA before Thursday — same terms as last time except we tightened the indemnity clause and added a data-residency requirement.”
Agent draft · in your tone
Reviewed. Three substantive changes vs. our template: (1) indemnity cap raised to 2× fees — recommend pushing back to 1×; (2) EU data-residency clause is acceptable; (3) auto-renewal language is one-sided — proposed redline attached.
How does OpenAI (ChatGPT) work for document review automation?
OpenAI (ChatGPT) works for document review automation by powering an Arahi AI agent that runs the workflow end-to-end inside your existing tools — no code, no custom build. The agent connects to OpenAI (ChatGPT) alongside the other apps your team already uses, watches for the triggers that matter for document review, and takes the next step on its own while keeping a complete audit trail for review. AI analyzes contracts and documents in minutes instead of hours, surfacing key clauses and risks. Teams typically see hours → Minutes with flags for attorney attention once the agent is in production. You stay in control: every action is logged, confidence thresholds are configurable, and anything ambiguous is queued for a human instead of being silently auto-completed.
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Read the inbound ticket and classify the topic
- 2Pull the customer's plan, history, and SLA
- 3Draft a response in your support team's voice
- 4Resolve directly or hand off with full context
Get started in three steps
Connect OpenAI (ChatGPT)
Authorize OpenAI (ChatGPT) in your Arahi AI dashboard. The secure connection takes less than 60 seconds.
Configure Your AI Agent
Set up triggers, actions, and conditions specific to how your team uses OpenAI (ChatGPT).
Deploy & Monitor Results
Your AI agent goes live immediately. Track tasks automated, time saved, and accuracy metrics in real-time.
Reviewed. Three substantive changes vs. our template: (1) indemnity cap raised to 2× fees — recommend pushing back to 1×; (2) EU data-residency clause is acceptable; (3) auto-renewal language is one-sided — proposed redline attached.
Customer reports a duplicate charge; refund queued, awaiting confirmation.
Customer asking what's included on the Growth plan vs. Pro.
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Northwave Procurement9:14 AM
Customer marked the resolution as helpful.
- Agent9:12 AM
Sent reply on ticket Doc · Northwave-MSA-v3.
Reason: Confidence above auto-send threshold; voice match passed; SLA at-risk.
- Agent9:11 AM
Drafted reply in your team's voice.
- Agent9:10 AM
Pulled customer plan, prior tickets, and account context.
- Agent9:09 AM
Triaged Doc · Northwave-MSA-v3 as the matching topic.
Frequently asked questions
Your template library — MSA, NDA, DPA, SLA, MSAs by region. The agent learns each template's clauses on connect and uses them as the baseline for every review.
Both. It produces tracked changes that match your team's redline conventions, plus a memo summarizing the substantive deviations and risk level.
About 5–10% on first run. The agent learns from each accepted/rejected flag and the rate drops below 3% within ~50 reviewed contracts.
Wherever you sign — DocuSign, Ironclad, Juro, or Google Drive. The agent annotates in place; nothing moves to a new tool.
No. The agent does the first-pass review. Substantive negotiation and final approval stay with your legal lead. We position this as a 60–90% time saver on the review work, not a replacement for counsel.
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