What is Salesforce?
Salesforce is the world's largest CRM platform, offering a comprehensive suite of sales, service, marketing, and commerce tools. It powers enterprise-grade customer relationship management for organizations of all sizes, from startups to Fortune 500 companies.
While Salesforce is a solid choice for many teams, it is not the only option available. Whether you are looking for better pricing, more advanced AI capabilities, or a different approach to crm & sales, the alternatives below offer compelling options for businesses of all sizes.
Salesforce Limitations
Common pain points that lead teams to look for Salesforce alternatives.
Extremely complex
Salesforce is one of the most complex business tools available, often requiring dedicated administrators and consultants.
Very expensive
Total cost of ownership includes licensing, implementation, customization, and ongoing administration that can run hundreds of thousands per year.
No autonomous AI agents
Salesforce Einstein provides AI insights but does not offer independent agents that can automate end-to-end business processes across systems.
Slow time-to-value
Implementation typically takes months with professional services, not minutes like modern AI-first platforms.
Best Salesforce Alternatives
Compare the top alternatives to Salesforce based on features, pricing, and AI capabilities.
Arahi AI
Arahi AI provides autonomous AI agents that go beyond simple automation. Each agent can research, reason, and execute complex business tasks end-to-end, connecting to 1,500+ tools with intelligent decision-making at every step.
Teams that want AI-powered agents that think and act autonomously, not just rule-based automations.
Free plan available with generous usage. Paid plans scale with usage.
HubSpot
HubSpot is an all-in-one CRM, marketing, sales, and customer service platform used by over 200,000 businesses worldwide. It offers free CRM tools alongside premium marketing automation, sales pipelines, and customer service hubs..
Organizations looking for a similar tool with different strengths and pricing.
Free tier or trial available. Paid plans vary.
Pipedrive
Pipedrive is a sales-focused CRM designed for small to mid-sized sales teams. It features a visual pipeline interface, deal tracking, and activity-based selling methodology to help sales reps close deals more efficiently..
Teams already invested in the crm & sales ecosystem who need a direct Salesforce replacement.
Free tier or trial available. Paid plans vary.
Close CRM
Close is a CRM built for inside sales teams, featuring built-in calling, email, and SMS capabilities. It focuses on helping sales reps communicate with prospects directly from the CRM without switching between multiple tools..
Teams already invested in the crm & sales ecosystem who need a direct Salesforce replacement.
Free tier or trial available. Paid plans vary.
Apollo.io
Apollo.io is a sales intelligence and engagement platform that combines a B2B contact database with outreach automation. It helps sales teams find prospects, enrich contact data, and run multi-channel outreach sequences from a single platform..
Businesses that need crm & sales capabilities with a different approach than Salesforce.
Free tier or trial available. Paid plans vary.
Why Choose Arahi AI Over Salesforce?
Go beyond basic automation with AI agents that think, decide, and act.
Beyond rule-based automation
Salesforce follows preset rules. Arahi AI agents understand context, adapt to edge cases, and make smart decisions that would otherwise require a human.
Unified platform for every team
Replace multiple point solutions with a single platform where AI agents handle sales, support, marketing, operations, and more.
No-code agent builder
Business teams can create, customize, and deploy AI agents without any programming — just describe what you want automated and the agent handles the rest.
Enterprise-ready from day one
SOC 2 compliant, encrypted data, role-based access, and audit logging come standard — not as expensive add-ons.
Frequently Asked Questions
Common questions about Salesforce alternatives.
Explore Related Resources
Discover more ways Arahi AI can help your business.

