Connect ConvertKit to Customer.io
Automate workflows between ConvertKit and Customer.io. No coding required.
What you can automate between ConvertKit and Customer.io
These are the most popular automations teams set up between ConvertKit and Customer.io. Each one runs automatically once activated — no manual steps.
Add subscriber when new subscriber
Add someone to your mailing list automatically when when someone joins your mailing list.
Add subscriber when new subscriber
Add someone to your mailing list automatically when when someone joins your mailing list.
Sync ConvertKit changes to Customer.io
Keep Customer.io updated when when a recipient opens your email.
What syncs between ConvertKit and Customer.io
When an event occurs in ConvertKit, the relevant data is automatically sent to Customer.io. Arahi maps the fields between both apps so the data arrives in the right format — no manual formatting or exports required.
Data from ConvertKit
- Campaign data
- Subscriber lists
- Email opens / clicks
- Audience segments
- Tags
Data from Customer.io
- Campaign data
- Subscriber lists
- Email opens / clicks
- Audience segments
- Tags
How to connect ConvertKit to Customer.io
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active ConvertKit account
- An active Customer.io account
- A free Arahi AI account (sign up takes 30 seconds)
Create your Arahi AI account
Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.
Authenticate ConvertKit
Click "Add Connection" and select ConvertKit from the app directory. You'll be redirected to ConvertKit's authorization page. Grant Arahi access to your campaigns, audiences, and analytics data. You control which lists and campaigns the integration can modify.
Authenticate Customer.io
Same process for Customer.io. Click "Add Connection," select Customer.io, and authorize access. Grant Arahi access to your campaigns, audiences, and analytics data. You control which lists and campaigns the integration can modify.
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new subscriber in convertkit or new subscriber in customer.io. The trigger fires automatically whenever that event happens — no manual intervention.
Configure the action
Define what happens when the trigger fires. For example: add subscriber in customer.io. Map the data fields between ConvertKit and Customer.io so the right information lands in the right place.
Test and activate
Run a test to confirm data flows correctly between ConvertKit and Customer.io. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.
Why connect ConvertKit and Customer.io?
Manually moving data between ConvertKit and Customer.io is error-prone and eats into your team's productive hours. Connecting them through Arahi eliminates that overhead — events in one app trigger actions in the other automatically.
Tips for your ConvertKit + Customer.io integration
Get more out of this integration with these best practices.
Who uses the ConvertKit + Customer.io integration?
Teams across industries connect ConvertKit and Customer.io to streamline their workflows.
Marketing managers running campaigns who need ConvertKit and Customer.io in sync
Content marketing consolidating their marketing stack
Content creators managing workflows eliminating duplicate work across platforms
Frequently asked questions
Everything you need to know about connecting ConvertKit and Customer.io.
How do I connect ConvertKit to Customer.io?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both ConvertKit and Customer.io via OAuth. Choose a workflow template — like syncing marketing events to marketing actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between ConvertKit and Customer.io?
You can automate a wide range of workflows: sync new ConvertKit events to Customer.io actions, trigger Customer.io updates when ConvertKit data changes, create Customer.io records from ConvertKit events, and build conditional workflows with filters and field mapping. Each workflow runs 24/7 with automatic retries.
Is the ConvertKit and Customer.io integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your ConvertKit-to-Customer.io workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.
Is my ConvertKit data secure when connected to Customer.io?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your ConvertKit or Customer.io passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your marketing data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between ConvertKit and Customer.io?
Yes. You can set up workflows that trigger from either ConvertKit or Customer.io. For example, create a workflow where ConvertKit events update Customer.io, and a separate one where Customer.io changes sync back to ConvertKit. Each direction is configured independently so you have full control.
Do I need technical skills to connect ConvertKit and Customer.io?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use ConvertKit and Customer.io, you can set up the integration. Most users are running their first workflow within 10 minutes.
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