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Communication+Help Desk & Support

Connect Microsoft Teams to Zendesk

Automate workflows between Microsoft Teams and Zendesk. No coding required.

5-minute setupNo code required100 free actions/month
Popular Workflows

What you can automate

Connect Microsoft Teams and Zendesk to automate these workflows and more.

#1

Create ticket when new message received

Open a new support ticket automatically when when a new message arrives in a channel.

TriggerNew message received in Microsoft Teams
ActionCreate ticket in Zendesk
#2

Send message when new ticket created

Post a message to a channel automatically when when a customer submits a support request.

TriggerNew ticket created in Zendesk
ActionSend message in Microsoft Teams
#3

Sync Microsoft Teams changes to Zendesk

Keep Zendesk updated when when someone mentions you or your team.

TriggerMention received in Microsoft Teams
ActionUpdate ticket in Zendesk
#4

Get Microsoft Teams alerts for Zendesk

Never miss important Zendesk updates with instant Microsoft Teams notifications.

TriggerNew ticket created in Zendesk
ActionSend message in Microsoft Teams
How It Works

Connect Microsoft Teams to Zendesk in 4 steps

No coding required. Set up your automation in minutes.

1

Sign up free

Create your Arahi AI account. No credit card required.

2

Connect Microsoft Teams

Authorize Microsoft Teams with one click using secure OAuth.

3

Connect Zendesk

Same process for Zendesk. Takes seconds.

4

Choose workflow

Select a template or build your own. Turn it on!

Benefits

Why connect Microsoft Teams and Zendesk?

Automate the busywork. Focus on what matters.

Alert support team on new tickets instantly
Escalate urgent issues automatically
Track SLA breaches in real-time
Keep team informed on ticket status
Use Cases

Who uses this integration?

Teams across industries rely on this connection.

Team collaboration and updates

Customer support teams

Teams using Microsoft Teams and Zendesk together

FAQ

Frequently asked questions

Everything you need to know about connecting Microsoft Teams and Zendesk.

How do I connect Microsoft Teams to Zendesk?

Sign up for Arahi AI (free), connect both Microsoft Teams and Zendesk with one-click OAuth, choose a workflow template, and activate. Setup takes under 5 minutes.

Is the Microsoft Teams and Zendesk integration free?

Yes! Arahi AI offers 100 free actions per month. Connect Microsoft Teams and Zendesk and run automations without a credit card.

What can I automate between Microsoft Teams and Zendesk?

Popular automations include: create ticket when new message received, send message when new ticket created, sync microsoft teams changes to zendesk, and many more custom workflows.

Is my data secure when connecting Microsoft Teams and Zendesk?

Absolutely. We use OAuth for secure authentication and never store your passwords. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant.

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Automate Microsoft Teams + Zendesk

Connect Microsoft Teams NowNo credit card required