Arahi AI

Help Desk & Support+Productivity

Connect ServiceNow to Shortcut

Automate workflows between ServiceNow and Shortcut. No coding required.

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5-minute setupNo code required100 free actions/month

Popular Workflows

What you can automate

Connect ServiceNow and Shortcut to automate these workflows and more.

#1

Create item when new ticket created

Add a new task, page, or item automatically when when a customer submits a support request.

TriggerNew ticket created in ServiceNow

ActionCreate item in Shortcut

#2

Create ticket when new item created

Open a new support ticket automatically when when a new task, page, or item is created.

TriggerNew item created in Shortcut

ActionCreate ticket in ServiceNow

#3

Sync ServiceNow changes to Shortcut

Keep Shortcut updated when when a ticket is modified or replied to.

TriggerTicket updated in ServiceNow

ActionUpdate item in Shortcut

How It Works

Connect ServiceNow to Shortcut in 4 steps

No coding required. Set up your automation in minutes.

1

Sign up free

Create your Arahi AI account. No credit card required.

2

Connect ServiceNow

Authorize ServiceNow with one click using secure OAuth.

3

Connect Shortcut

Same process for Shortcut. Takes seconds.

4

Choose workflow

Select a template or build your own. Turn it on!

Get Started Free

Benefits

Why connect ServiceNow and Shortcut?

Automate the busywork. Focus on what matters.

Automate workflows between ServiceNow and Shortcut

Reduce manual data entry and eliminate errors

Save hours every week with automatic sync

Keep your team informed in real-time

Use Cases

Who uses this integration?

Teams across industries rely on this connection.

Customer support teams

Project and task management

Teams using ServiceNow and Shortcut together

FAQ

Frequently asked questions

Everything you need to know about connecting ServiceNow and Shortcut.

How do I connect ServiceNow to Shortcut?

Sign up for Arahi AI (free), connect both ServiceNow and Shortcut with one-click OAuth, choose a workflow template, and activate. Setup takes under 5 minutes.

Is the ServiceNow and Shortcut integration free?

Yes! Arahi AI offers 100 free actions per month. Connect ServiceNow and Shortcut and run automations without a credit card.

What can I automate between ServiceNow and Shortcut?

Popular automations include: create item when new ticket created, create ticket when new item created, sync servicenow changes to shortcut, and many more custom workflows.

Is my data secure when connecting ServiceNow and Shortcut?

Absolutely. We use OAuth for secure authentication and never store your passwords. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant.

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