Connect ShipStation to Slack
Automate workflows between ShipStation and Slack. No coding required.
What you can automate between ShipStation and Slack
These are the most popular automations teams set up between ShipStation and Slack. Each one runs automatically once activated — no manual steps.
Send message when new order placed
Post a message to a channel automatically when when a customer places a new order.
Create order when new message received
Generate a new order automatically when when a new message arrives in a channel.
Sync ShipStation changes to Slack
Keep Slack updated when when an order is shipped or delivered.
Get Slack alerts for ShipStation
Never miss important ShipStation updates with instant Slack notifications.
What syncs between ShipStation and Slack
Order events from ShipStation — new purchases, fulfillment updates, refunds — post to Slack so your team sees them in real-time.
Data from ShipStation
- Orders
- Products
- Customer records
- Payment status
- Shipping details
Data from Slack
- Messages
- Channel posts
- Mentions
- Thread replies
- File attachments
How to connect ShipStation to Slack
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active ShipStation account
- An active Slack account with permission to install apps
- A free Arahi AI account (sign up takes 30 seconds)
- Admin or API access in ShipStation to authorize the connection
Create your Arahi AI account
Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.
Authenticate ShipStation
Click "Add Connection" and select ShipStation from the app directory. You'll be redirected to ShipStation's authorization page. Grant Arahi access to your orders, products, and customer data. You choose which store data the integration can read.
Authenticate Slack
Same process for Slack. Click "Add Connection," select Slack, and authorize access. Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new order placed in shipstation or new message received in slack. The trigger fires automatically whenever that event happens — no manual intervention.
Configure the action
Define what happens when the trigger fires. For example: send message in slack. Map the data fields between ShipStation and Slack so the right information lands in the right place.
Test and activate
Run a test to confirm data flows correctly between ShipStation and Slack. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.
Why connect ShipStation and Slack?
Every order, refund, and fulfillment event in ShipStation is a signal your team needs to see. Routing those signals to Slack means faster response times and fewer dropped balls.
Tips for your ShipStation + Slack integration
Get more out of this integration with these best practices.
Who uses the ShipStation + Slack integration?
Teams across industries connect ShipStation and Slack to streamline their workflows.
Store managers tracking orders who rely on Slack for communication
Remote teams who need real-time data from ShipStation
E-commerce operations and remote teams collaborating across tools
Frequently asked questions
Everything you need to know about connecting ShipStation and Slack.
How do I connect ShipStation to Slack?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both ShipStation and Slack via OAuth. Choose a workflow template — like syncing commerce events to communication actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between ShipStation and Slack?
Popular automations include: post new ShipStation orders to Slack channels, alert Slack when high-value orders arrive, notify Slack on ShipStation refund requests, and share daily ShipStation sales summaries in Slack. Filters let you route different order types to specific channels.
Is the ShipStation and Slack integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your ShipStation-to-Slack workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.
Is my ShipStation data secure when connected to Slack?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your ShipStation or Slack passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your commerce data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between ShipStation and Slack?
Yes. You can set up workflows that trigger from either ShipStation or Slack. For example, create a workflow where ShipStation events update Slack, and a separate one where Slack changes sync back to ShipStation. Each direction is configured independently so you have full control.
Do I need technical skills to connect ShipStation and Slack?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use ShipStation and Slack, you can set up the integration. Most users are running their first workflow within 10 minutes.
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