Arahi AI

Communication+Help Desk & Support

Connect Bot for Slack to Zendesk

Automate workflows between Bot for Slack and Zendesk. No coding required.

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5-minute setupNo code required100 free actions/month

Popular Workflows

What you can automate

Connect Bot for Slack and Zendesk to automate these workflows and more.

#1

Create ticket when new message received

Open a new support ticket automatically when when a new message arrives in a channel.

TriggerNew message received in Bot for Slack

ActionCreate ticket in Zendesk

#2

Send message when new ticket created

Post a message to a channel automatically when when a customer submits a support request.

TriggerNew ticket created in Zendesk

ActionSend message in Bot for Slack

#3

Sync Bot for Slack changes to Zendesk

Keep Zendesk updated when when someone mentions you or your team.

TriggerMention received in Bot for Slack

ActionUpdate ticket in Zendesk

#4

Get Bot for Slack alerts for Zendesk

Never miss important Zendesk updates with instant Bot for Slack notifications.

TriggerNew ticket created in Zendesk

ActionSend message in Bot for Slack

How It Works

Connect Bot for Slack to Zendesk in 4 steps

No coding required. Set up your automation in minutes.

1

Sign up free

Create your Arahi AI account. No credit card required.

2

Connect Bot for Slack

Authorize Bot for Slack with one click using secure OAuth.

3

Connect Zendesk

Same process for Zendesk. Takes seconds.

4

Choose workflow

Select a template or build your own. Turn it on!

Get Started Free

Benefits

Why connect Bot for Slack and Zendesk?

Automate the busywork. Focus on what matters.

Alert support team on new tickets instantly

Escalate urgent issues automatically

Track SLA breaches in real-time

Keep team informed on ticket status

Use Cases

Who uses this integration?

Teams across industries rely on this connection.

Team collaboration and updates

Customer support teams

Teams using Bot for Slack and Zendesk together

FAQ

Frequently asked questions

Everything you need to know about connecting Bot for Slack and Zendesk.

How do I connect Bot for Slack to Zendesk?

Sign up for Arahi AI (free), connect both Bot for Slack and Zendesk with one-click OAuth, choose a workflow template, and activate. Setup takes under 5 minutes.

Is the Bot for Slack and Zendesk integration free?

Yes! Arahi AI offers 100 free actions per month. Connect Bot for Slack and Zendesk and run automations without a credit card.

What can I automate between Bot for Slack and Zendesk?

Popular automations include: create ticket when new message received, send message when new ticket created, sync bot for slack changes to zendesk, and many more custom workflows.

Is my data secure when connecting Bot for Slack and Zendesk?

Absolutely. We use OAuth for secure authentication and never store your passwords. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant.

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