Powerful automation workflows you can set up in minutes with AI agents.
On Typeform submit, run Create Zendesk Ticket and tag priority based on form answers, posting a link to a Slack triage channel.
“Typeform bug report -> Create Zendesk Ticket -> Slack #triage link.”
When New Zendesk Ticket fires from a VIP account, look up the HubSpot owner and DM them in Slack with the ticket URL.
“VIP ticket opens -> HubSpot owner lookup -> Slack DM to AE.”
The New User Created trigger in Zendesk writes a matching row to a Google Sheets onboarding tracker and drafts a welcome email.
“Zendesk user created -> Sheets tracker row + Gmail welcome draft.”
An event occurs in Zendesk or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in Zendesk and other tools — no manual work required.
Zendesk simplifies workflows, while Arahi AI empowers these tasks with AI support reps.
Escalate Zendesk tickets tagged 'bug' to Jira or Linear with full conversation context attached.
Alert support leadership when Zendesk weekly CSAT or CES dips below baseline.
Flag Zendesk tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
Recommend the best Zendesk macro for each new ticket based on content similarity to past resolutions.
Ready-to-use Zendesk actions you can add to your agents instantly.
Custom API calls to Zendesk with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using OAuth.
Choose "Zendesk" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Zendesk data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media. With Arahi AI, you can connect Zendesk to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a help desk & support tool, Zendesk connects with other help desk & support apps like Front, Gorgias, Intercom, ServiceNow through Arahi AI's integration platform. Build multi-step automations that combine Zendesk with AI-powered decision making, data transformation, and cross-app orchestration.
Every item is a real, named endpoint from Zendesk's API. Your agent can watch 2 events and run 12 actions — no glue code.
Events you can watch for
Triggered when a new user is created in Zendesk.
Triggers when a new ticket is created in a specified Zendesk view.
Things the agent can do
Count the number of organizations in zendesk.
Create an organization in zendesk.
Create a ticket in zendesk.
Delete an organization in zendesk.
Delete a ticket in zendesk.
Get information about the owner account in zendesk.
Get all organizations in zendesk.
Get information about a specific organization in zendesk.
Get ticket details from zendesk.
List zendesk tickets with pagination and filtering.
Action to reply to a zendesk ticket by adding a comment.
Update an organization in zendesk.
Curated for Zendesk's real category — not Pipedream's auto-tagged bucket.
Explore AI-powered workflows that work with Zendesk.
