Connect Twilio to Zendesk
Automate workflows between Twilio and Zendesk. No coding required.
What you can automate
Connect Twilio and Zendesk to automate these workflows and more.
Create ticket when new message received
Open a new support ticket automatically when when a new message arrives in a channel.
Send message when new ticket created
Post a message to a channel automatically when when a customer submits a support request.
Sync Twilio changes to Zendesk
Keep Zendesk updated when when someone mentions you or your team.
Get Twilio alerts for Zendesk
Never miss important Zendesk updates with instant Twilio notifications.
Connect Twilio to Zendesk in 4 steps
No coding required. Set up your automation in minutes.
Sign up free
Create your Arahi AI account. No credit card required.
Connect Twilio
Authorize Twilio with one click using secure OAuth.
Connect Zendesk
Same process for Zendesk. Takes seconds.
Choose workflow
Select a template or build your own. Turn it on!
Why connect Twilio and Zendesk?
Automate the busywork. Focus on what matters.
Who uses this integration?
Teams across industries rely on this connection.
Team collaboration and updates
Customer support teams
Teams using Twilio and Zendesk together
Frequently asked questions
Everything you need to know about connecting Twilio and Zendesk.
How do I connect Twilio to Zendesk?
Sign up for Arahi AI (free), connect both Twilio and Zendesk with one-click OAuth, choose a workflow template, and activate. Setup takes under 5 minutes.
Is the Twilio and Zendesk integration free?
Yes! Arahi AI offers 100 free actions per month. Connect Twilio and Zendesk and run automations without a credit card.
What can I automate between Twilio and Zendesk?
Popular automations include: create ticket when new message received, send message when new ticket created, sync twilio changes to zendesk, and many more custom workflows.
Is my data secure when connecting Twilio and Zendesk?
Absolutely. We use OAuth for secure authentication and never store your passwords. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant.
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