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Communication+Help Desk & Support

Connect WhatsApp Business to Zendesk

Automate workflows between WhatsApp Business and Zendesk. No coding required.

5-minute setupNo code required100 free actions/month
Popular Workflows

What you can automate

Connect WhatsApp Business and Zendesk to automate these workflows and more.

#1

Create ticket when new message received

Open a new support ticket automatically when when a new message arrives in a channel.

TriggerNew message received in WhatsApp Business
ActionCreate ticket in Zendesk
#2

Send message when new ticket created

Post a message to a channel automatically when when a customer submits a support request.

TriggerNew ticket created in Zendesk
ActionSend message in WhatsApp Business
#3

Sync WhatsApp Business changes to Zendesk

Keep Zendesk updated when when someone mentions you or your team.

TriggerMention received in WhatsApp Business
ActionUpdate ticket in Zendesk
#4

Get WhatsApp Business alerts for Zendesk

Never miss important Zendesk updates with instant WhatsApp Business notifications.

TriggerNew ticket created in Zendesk
ActionSend message in WhatsApp Business
How It Works

Connect WhatsApp Business to Zendesk in 4 steps

No coding required. Set up your automation in minutes.

1

Sign up free

Create your Arahi AI account. No credit card required.

2

Connect WhatsApp Business

Authorize WhatsApp Business with one click using secure OAuth.

3

Connect Zendesk

Same process for Zendesk. Takes seconds.

4

Choose workflow

Select a template or build your own. Turn it on!

Benefits

Why connect WhatsApp Business and Zendesk?

Automate the busywork. Focus on what matters.

Alert support team on new tickets instantly
Escalate urgent issues automatically
Track SLA breaches in real-time
Keep team informed on ticket status
Use Cases

Who uses this integration?

Teams across industries rely on this connection.

Team collaboration and updates

Customer support teams

Teams using WhatsApp Business and Zendesk together

FAQ

Frequently asked questions

Everything you need to know about connecting WhatsApp Business and Zendesk.

How do I connect WhatsApp Business to Zendesk?

Sign up for Arahi AI (free), connect both WhatsApp Business and Zendesk with one-click OAuth, choose a workflow template, and activate. Setup takes under 5 minutes.

Is the WhatsApp Business and Zendesk integration free?

Yes! Arahi AI offers 100 free actions per month. Connect WhatsApp Business and Zendesk and run automations without a credit card.

What can I automate between WhatsApp Business and Zendesk?

Popular automations include: create ticket when new message received, send message when new ticket created, sync whatsapp business changes to zendesk, and many more custom workflows.

Is my data secure when connecting WhatsApp Business and Zendesk?

Absolutely. We use OAuth for secure authentication and never store your passwords. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant.

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Automate WhatsApp Business + Zendesk

Connect WhatsApp Business NowNo credit card required