Pick a template → connect your tools → go live in 2 minutes.
When a Shopify customer is created, WATI Add Contact enrolls them in the WhatsApp audience and Send Session Message confirms the order with tracking info.
Shopify (OAuth): New customer created
Arahi AI: Match & assign
WATI: Add contact to audience
WATI: Send session message
When a HubSpot workflow fires, Send Session Message delivers a templated WhatsApp to the contact and Update Contact Attributes records delivery status on profile.
HubSpot: Workflow fires
Arahi AI: Match & route
WATI: Send templated WhatsApp message
HubSpot: Update contact delivery status
When a Zendesk ticket is resolved, Wati update chat status closes the matching WhatsApp conversation and Get Teams logs the agent attribution for reporting later.
Zendesk: Ticket resolved
Arahi AI: Decide the next action
WATI: Close WhatsApp conversation
Microsoft Teams: Log agent attribution
An event occurs in WATI or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in WATI and other tools — no manual work required.
WATI simplifies workflows, while Arahi AI empowers these tasks with AI agents.
Log threaded conversations from WATI into the matching CRM contact or account record.
Summarize busy WATI channels at end of day into a digest so nobody has to scroll up.
Auto-route messages containing billing, bug, or churn keywords from WATI to the right team.
Drip onboarding tasks into WATI DMs over a new hire's first two weeks — no manual prodding.
Ready-to-use WATI actions you can add to your agents instantly.
Custom API calls to WATI with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using API Key.
Choose "WATI" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure API Key authentication, ensuring only authorized workflows access your WATI data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
#1 Platform For Marketing & Customer Engagement On WhatsApp With Arahi AI, you can connect WATI to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a tools tool, WATI connects with other tools apps like Bird, Bot for Slack, ClickSend SMS, Discord through Arahi AI's integration platform. Build multi-step automations that combine WATI with AI-powered decision making, data transformation, and cross-app orchestration.
Every item is a real, named endpoint from WATI's API. Your agent can watch events and run 5 actions — no glue code.
Things the agent can do
Tool to add a new contact in wati. use when registering a customer's whatsapp number before sending messages.
Tool to retrieve a list of teams from wati. use after authenticating when you need to enumerate all available teams.
Tool to send a session message to a specified whatsapp number. use when you need to deliver a free-form text within an active 24-hour session window.
Tool to update attributes of an existing contact. use after confirming the contact exists and you need to modify its custom attributes.
Deprecated action placeholder for updating chat status.
Curated for WATI's real category — not Pipedream's auto-tagged bucket.
Explore AI-powered workflows that work with WATI.
