Chat Support on Autopilot for Better Proposals Users
Arahi AI automates Chat Support across Better Proposals, cutting repetitive work so your team can focus on higher-value tasks.
84 chats handled overnight. Sample resolution:
Customer
“Hey — my Slack agent stopped firing after I rotated the workspace token yesterday. Anything I need to do on my end?”
Agent draft · in your tone
Hi Lara — totally normal, the new token needs a quick re-auth. I've sent a one-click reconnect link to your Arahi inbox; once you tap it the agent will pick up where it left off (no re-training needed).
How does Better Proposals work for chat support automation?
Better Proposals works for chat support automation by powering an Arahi AI agent that runs the workflow end-to-end inside your existing tools — no code, no custom build. The agent connects to Better Proposals alongside the other apps your team already uses, watches for the triggers that matter for chat support, and takes the next step on its own while keeping a complete audit trail for review. AI handles common questions immediately, reducing wait times to zero for routine inquiries. Teams typically see instant around the clock once the agent is in production. You stay in control: every action is logged, confidence thresholds are configurable, and anything ambiguous is queued for a human instead of being silently auto-completed.
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Read the inbound ticket and classify the topic
- 2Pull the customer's plan, history, and SLA
- 3Draft a response in your support team's voice
- 4Resolve directly or hand off with full context
Get started in three steps
Connect Better Proposals
Authorize Better Proposals in your Arahi AI dashboard. Projects, clients, and financial data sync instantly.
Define Business Workflows
Set up automation rules for Better Proposals — project milestones, invoice events, or client status changes trigger AI actions.
Run Your Business on Autopilot
AI handles the operational work inside Better Proposals while you focus on growth. Track efficiency gains live.
Hi Lara — totally normal, the new token needs a quick re-auth. I've sent a one-click reconnect link to your Arahi inbox; once you tap it the agent will pick up where it left off (no re-training needed).
Customer reports a duplicate charge; refund queued, awaiting confirmation.
Customer asking what's included on the Growth plan vs. Pro.
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Lara Knight9:14 AM
Customer marked the resolution as helpful.
- Agent9:12 AM
Sent reply on ticket #9281.
Reason: Confidence above auto-send threshold; voice match passed; SLA at-risk.
- Agent9:11 AM
Drafted reply in your team's voice.
- Agent9:10 AM
Pulled customer plan, prior tickets, and account context.
- Agent9:09 AM
Triaged #9281 as the matching topic.
Frequently asked questions
Arahi AI connects natively with Better Proposals to handle the full chat support workflow. The AI agent monitors Better Proposals events, processes chat support tasks automatically, and writes results back to Better Proposals — no copy-pasting or tab-switching required.
Most users connect Better Proposals and launch their first chat support automation within 10 minutes. The guided wizard handles OAuth authorization, and you configure chat support-specific rules through a visual no-code builder.
All data exchanged between Better Proposals and Arahi AI during chat support processing is encrypted in transit and at rest. We use OAuth tokens for Better Proposals access, never store raw credentials, and maintain full audit logs of every chat support action.
Yes. You can run chat support workflows in test mode using sample Better Proposals data before activating on live records. This lets you verify every chat support rule works correctly with your Better Proposals setup before processing real data.
The chat support agent scales automatically as your Better Proposals activity grows. Whether you process 10 or 10,000 chat support tasks per day from Better Proposals, the AI handles the volume without slowdowns or additional configuration.
Yes. You can create parallel chat support workflows that respond to different Better Proposals events or conditions. For example, one chat support flow for new Better Proposals records and another for updated ones — each with independent rules and actions.
The Better Proposals integration maintains a persistent real-time connection for chat support automation with automatic retry logic and continuous monitoring. If Better Proposals experiences downtime, queued chat support tasks process automatically once connectivity resumes.
The dashboard shows chat support-specific metrics for your Better Proposals integration — tasks processed, average handling time, success rates, and escalation frequency. You can track how Better Proposals-triggered chat support workflows perform over time.
Arahi AI connects to Better Proposals via one-click OAuth, then runs chat support workflows that read and write Better Proposals data on a schedule or in response to triggers. You configure the rules once; the agent executes chat support across every relevant Better Proposals record without developer involvement.
Better Proposals holds the data; AI supplies the judgment and throughput. Together they turn chat support from a manual, inconsistent process into one that runs at machine speed with a consistent quality bar — freeing your team to focus on the Better Proposals-adjacent work that genuinely needs human attention.
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