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WhatsApp Business · AI for customer chat

AI for WhatsApp Business — Reply, Qualify, and Convert at Scale

Connect Arahi to your WhatsApp Business account and let an AI agent handle inbound chats — reply in your customer's language, qualify leads, book appointments, and push every conversation into your CRM.

100+ languages, auto-detected per messageHandles voice notes — transcribed and replied toRespects WhatsApp's 24-hour rule and template flows
WWhatsApp Business · Arahi agent
Qualify inbound WhatsApp chats and book demos for SaaS prospects.

12 chats handled overnight · 4 qualified · 2 demos booked · all logged to HubSpot.

Posted message
Lead: +44 7700 900123 · Qualified
Booked: Wed 3pm UK · CRM updated
Customer asked about pricing for a 50-seat plan. Confirmed budget, decision timeframe, and tech stack. Booked the demo with Marcus and pushed contact + transcript to HubSpot under 'qualified inbound'.

Why an AI agent in WhatsApp Business

Your customers chat. Your team can't.

WhatsApp is the default support and sales channel in most of the world — and the slowest place for SMBs to staff. Inbound chats pile up after hours, in languages the team doesn't speak, in time zones where no one's awake. An AI agent on your WhatsApp Business account picks up instantly: it qualifies leads, books appointments, sends reminders, and answers in the customer's language — then hands off to a human only when needed. Most operators see 30-50% lift in conversion within 30 days.

What it looks like in WhatsApp Business

Real prompts. Real actions.

Three things you might ask the agent in WhatsApp Business on a normal Tuesday. Notice that the agent doesn't just answer — it acts.

WWhatsApp Business

You: Reply to all customer questions after 6pm so the team isn't pinged at home.

Workflow active 6pm-8am. 28 chats handled overnight. 0 escalations to phones.

Workflow run
After-hours coverage
Active 18:00-08:00 local
Past 7 nights: 142 chats handled Resolved without human: 119 (84%) Queued for morning: 23 (with summary) Urgent escalations: 0 (none met urgency criteria)
WWhatsApp Business

You: Book salon appointments and send reminders 24 hours before.

Workflow built. 47 appointments booked this week, 92% show rate (up from 76%).

Posted message
Booking confirmed · Friday 11am
Reminder: Thursday 11am
Hi Lea — confirmed for Friday 11am with Maya, color + cut. Reminder will go 24hrs before. Reply 'change' anytime to reschedule. See you Friday!
WWhatsApp Business

You: Reply to inbound in any language. Match the customer's language exactly.

12 languages this week. ~3,200 messages, all matched to customer language.

Posted message
Reply: Olá, Carla
PT-BR · auto-detected
Olá Carla — obrigado pelo contato. Posso confirmar que seu pedido foi enviado hoje pela manhã. Você receberá o código de rastreamento em alguns minutos. Mais alguma coisa?

What it does in WhatsApp Business

Real actions, not just summaries.

Real conversation

Multi-turn chats, language auto-detect, voice notes transcribed and replied to.

Lead qualification

Score leads on intent, budget, fit. Pass qualified leads to sales with full context.

Booking inline

Detects scheduling intent, shares slots, books — without leaving the chat.

CRM sync

Every chat logged to Salesforce, HubSpot, or Pipedrive — contact created if missing.

How it works

Three steps. About ten minutes.

Step 1

Connect WhatsApp Business

Two-click OAuth (or bot-token where WhatsApp Business requires it). Permissions are scoped — your IT team approves what the agent can see.

Step 2

Tell the agent what to do

Describe the workflow in plain English — "every Monday, do X" or "@arahi pull report Y." No code, no rule trees. The agent figures out which apps to talk to.

Step 3

Watch it run inside WhatsApp Business

The agent acts in WhatsApp Business and across the rest of your stack. Every action is logged, reversible, and tunable. You stay in control.

Connected to your stack

WhatsApp Business is one of 1,500+ apps Arahi connects.

Most teams using WhatsApp Business also run on the apps below. Connect once and the agent moves between them seamlessly — no manual handoffs, no lost context, no copy-paste tax.

WhatsApp BusinessWhatsApp Business
HubSpotHubSpot
SalesforceSalesforce
CalendlyCalendly
StripeStripe
Shopify
SheetsSheets
SlackSlack
+1,500 more

How it stacks up

Arahi vs WhatsApp Business' built-in chat.

Native AI summarizes. Arahi takes action — and connects to the rest of your stack.

Capability
WhatsApp Business' built-in chat
Arahi
Multi-language replies
Manual setup
Auto-detect, 100+ languages
Books appointments
Manual or 3rd-party
Inline, calendar-aware
Pushes to CRM
No
HubSpot/Salesforce/Pipedrive sync
After-hours coverage
Auto-replies only
Real conversation, real qualification

An AI agent that actually works
inside WhatsApp Business.

Free to start. Connect WhatsApp Business in two clicks. Ask the agent to do something real and watch it happen — in WhatsApp Business and in every other tool you use.

Frequently asked

About Arahi in WhatsApp Business.

Yes — Arahi connects via the Cloud API or a BSP (we can introduce one). Free tier of WA Business app isn't supported.

Other channels

Run Arahi where your team already works.