AI Agent for Lead Qualification in Intercom
Automate Lead Qualification directly inside Intercom. Arahi AI connects in minutes and starts working immediately — no developers needed.
Key Takeaways: AI Lead Qualification for Intercom
AI-powered lead qualification for intercom uses intelligent automation to handle repetitive tasks, qualify prospects, and streamline operations—without manual intervention. Arahi AI agents work 24/7, integrating with your existing tools to deliver consistent, scalable results.
- Qualify Leads 24/7: Intercom + Arahi AI score and qualify leads around the clock, ensuring no opportunity is missed even outside business hours.
- Faster Response Times: Respond to new leads within seconds, not hours. Speed-to-lead is the #1 factor in conversion rates.
- Consistent Scoring: Remove human bias with standardized lead scoring criteria applied uniformly to every prospect.
- Focus on High-Value Deals: Let AI handle initial qualification so your Intercom workflow focuses exclusively on the most promising opportunities.
How AI Transforms Lead Qualification in Intercom
Intercom is where your team communicates in real-time. Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied. With Arahi AI connected to Intercom, lead qualification happens automatically in the channels where your team already works — no context-switching, no missed messages, no manual follow-up. With the Intercom integration, Arahi AI can directly add subscription to a contact, add tag to a contact, assign conversation, attach a contact to a company, and close conversation — all triggered automatically by your AI agent without manual intervention.
Why Businesses Choose AI Automation
Transform your workflows with intelligent AI agents that deliver measurable results.
Qualify Leads 24/7
Intercom + Arahi AI score and qualify leads around the clock, ensuring no opportunity is missed even outside business hours.
Faster Response Times
Respond to new leads within seconds, not hours. Speed-to-lead is the #1 factor in conversion rates.
Consistent Scoring
Remove human bias with standardized lead scoring criteria applied uniformly to every prospect.
Focus on High-Value Deals
Let AI handle initial qualification so your Intercom workflow focuses exclusively on the most promising opportunities.
Real-World Use Cases
See how businesses are already leveraging AI automation in practice.
Instant Lead Alerts
When a new lead is qualified, AI posts a rich notification to your sales channel with lead details, score, and recommended talking points.
Chat-Based Qualification
Prospects who message your team channel are engaged by AI — asked qualifying questions, scored, and handed off to the right rep with full context.
Cross-Team Lead Routing
AI parses incoming messages across channels, identifies leads, and routes them to the correct sales team based on territory, product fit, or availability.
What You Can Do with Intercom + Arahi AI
These are real Intercom actions your AI agent can perform automatically — no manual work required.
Add subscription to a contact
You can add a specific subscription to a contact. in intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type. this will return a subscription type model for the subscription type that was added to the contact.
Add tag to a contact
You can tag a specific contact. this will return a tag object for the tag that was added to the contact.
Assign conversation
Assigns a conversation to a specific admin or team in intercom
Attach a contact to a company
You can attach a company to a single contact.
Close conversation
Closes a conversation in intercom, marking it as resolved
Create a collection
You can create a new collection by making a post request to `https://api.intercom.io/help center/collections.`
Create an article
You can create a new article by making a post request to `https://api.intercom.io/articles`.
Create a note
You can add a note to a single contact.
Create conversation
Creates a new conversation in intercom
Delete a company
You can delete a single company.
How It Works
Get started in three simple steps — no technical expertise needed.
Connect Intercom
Add Intercom to your Arahi AI workspace in seconds. The AI immediately starts listening for messages and events.
Configure Message Workflows
Choose which Intercom channels, threads, or DMs trigger AI actions — and what happens next.
Automate & Stay in the Loop
The AI handles routine messages and tasks in Intercom while escalating anything that needs your attention.
Platform Capabilities
Enterprise-grade AI automation built for reliability and scale.
Message Parsing
AI reads incoming messages, extracts intent and entities, and routes or responds accordingly.
Channel Orchestration
Coordinate actions across chat, email, and SMS channels from a single automation workflow.
Thread-Aware Responses
AI understands conversation threads, maintains context, and replies in the right thread automatically.
Add subscription to a contact
Arahi AI can you can add a specific subscription to a contact. in intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type. this will return a subscription type model for the subscription type that was added to the contact. This action triggers automatically based on your workflow rules — no manual steps needed.
Add tag to a contact
Arahi AI can you can tag a specific contact. this will return a tag object for the tag that was added to the contact. This action triggers automatically based on your workflow rules — no manual steps needed.
Assign conversation
Arahi AI can assigns a conversation to a specific admin or team in intercom. This action triggers automatically based on your workflow rules — no manual steps needed.
Frequently Asked Questions
Got questions? We've got answers.
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