Automate Feedback Collection Across Microsoft Teams with AI
Purpose-built AI agent for Feedback Collection — connects to Microsoft Teams in minutes so your team can stop doing the work by hand.
247 surveys sent · 3 detractors routed. Sample reply trigger:
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Read the trigger event and pull the contact's context
- 2Draft the message in your team's voice
- 3Cite each personalized line's source
- 4Queue for your review or auto-send by confidence
Get started in three steps
Connect Microsoft Teams
Add Microsoft Teams to your Arahi AI workspace in seconds. The AI immediately starts listening for messages and events.
Configure Message Workflows
Choose which Microsoft Teams channels, threads, or DMs trigger AI actions — and what happens next.
Automate & Stay in the Loop
The AI handles routine messages and tasks in Microsoft Teams while escalating anything that needs your attention.
Saw your 4/10 — what would have made it a 9?
ChatGPT flagged your NPS reply for follow-up. You said the onboarding video was hard to follow — that's on us, and I'd love 10 minutes to walk you through the parts that bit.
Personalized using LinkedIn activity from the last 30 days.
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Marco11:42 AM
Approved the draft to alex@kibblecorp.com.
- Agent11:41 AM
Drafted the email and queued it for review.
Reason: High-confidence personalization but recipient is C-level — escalating per policy.
- Agent11:40 AM
Pulled LinkedIn activity and HubSpot deal context.
- Agent11:40 AM
Triggered: Send NPS surveys via @Microsoft Teams 30 days post-launch, route detractors to C
- Agent11:38 AM
Confirmed sender domain DKIM is healthy.
Frequently asked questions
All data exchanged between Microsoft Teams and Arahi AI during feedback collection processing is encrypted in transit and at rest. We use OAuth tokens for Microsoft Teams access, never store raw credentials, and maintain full audit logs of every feedback collection action.
Yes. You can run feedback collection workflows in test mode using sample Microsoft Teams data before activating on live records. This lets you verify every feedback collection rule works correctly with your Microsoft Teams setup before processing real data.
Yes. The feedback collection agent connected to Microsoft Teams simultaneously interacts with 1,500+ other apps — CRMs, databases, email platforms, and more. A single feedback collection workflow can pull data from Microsoft Teams, process it, and push results to multiple destinations.
When the AI hits an edge case during feedback collection processing in Microsoft Teams, it escalates to your team with full context — the Microsoft Teams record, what was attempted, and why it needs review. Your feedback collection pipeline never stalls or loses data.
The agent triggers surveys at the moment of peak feedback value — post-purchase, post-resolution, post-onboarding, or at microsoft teams-specific lifecycle milestones. Timing is calibrated for highest response rate, not arbitrary monthly blasts.
Yes. The agent reads open-text feedback, identifies themes, scores sentiment, and surfaces operational issues that need attention — turning unstructured feedback into prioritized improvement workstreams for your microsoft teams team.
No coding required. The no-code builder walks you through connecting Microsoft Teams and configuring feedback collection rules visually. Your team can set up, modify, and manage Microsoft Teams-based feedback collection workflows without any developer involvement.
Most users connect Microsoft Teams and launch their first feedback collection automation within 10 minutes. The guided wizard handles OAuth authorization, and you configure feedback collection-specific rules through a visual no-code builder.
The Microsoft Teams integration automates end-to-end feedback collection — including data capture from Microsoft Teams, validation, routing, follow-up actions, and status updates. Every feedback collection step that touches Microsoft Teams can be handled by the AI agent.
The feedback collection agent scales automatically as your Microsoft Teams activity grows. Whether you process 10 or 10,000 feedback collection tasks per day from Microsoft Teams, the AI handles the volume without slowdowns or additional configuration.
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