Smarter Proposal Generation for ServiceNow Teams
Turn Proposal Generation into a background job. Arahi AI agents use ServiceNow to execute on your behalf, 24/7.
Proposal v1 drafted. Cover email queued:
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Read the trigger event and pull the contact's context
- 2Draft the message in your team's voice
- 3Cite each personalized line's source
- 4Queue for your review or auto-send by confidence
Get started in three steps
Connect ServiceNow
Authorize ServiceNow and Arahi AI immediately starts monitoring incoming tickets and support events.
Configure Ticket Workflows
Set up AI triage rules — classify tickets by type, assign priority, and route to the right agent in ServiceNow.
Resolve Faster & Track Results
AI handles routine tickets and drafts responses in ServiceNow. Monitor resolution times and satisfaction scores live.
Northwave · Arahi proposal (v1) — for your Friday review
Attached is the v1 proposal for Northwave — 18 seats, 12-month term, $138K ACV with the early-renewal credit applied.
Personalized using LinkedIn activity from the last 30 days.
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Marco11:42 AM
Approved the draft to procurement@northwave.io.
- Agent11:41 AM
Drafted the email and queued it for review.
Reason: High-confidence personalization but recipient is C-level — escalating per policy.
- Agent11:40 AM
Pulled LinkedIn activity and HubSpot deal context.
- Agent11:40 AM
Triggered: Generate a tailored proposal with @ServiceNow for the Northwave deal — pull scop
- Agent11:38 AM
Confirmed sender domain DKIM is healthy.
Frequently asked questions
Most users connect ServiceNow and launch their first proposal generation automation within 10 minutes. The guided wizard handles OAuth authorization, and you configure proposal generation-specific rules through a visual no-code builder.
The proposal generation agent scales automatically as your ServiceNow activity grows. Whether you process 10 or 10,000 proposal generation tasks per day from ServiceNow, the AI handles the volume without slowdowns or additional configuration.
Arahi AI connects natively with ServiceNow to handle the full proposal generation workflow. The AI agent monitors ServiceNow events, processes proposal generation tasks automatically, and writes results back to ServiceNow — no copy-pasting or tab-switching required.
Yes. You can create parallel proposal generation workflows that respond to different ServiceNow events or conditions. For example, one proposal generation flow for new ServiceNow records and another for updated ones — each with independent rules and actions.
All data exchanged between ServiceNow and Arahi AI during proposal generation processing is encrypted in transit and at rest. We use OAuth tokens for ServiceNow access, never store raw credentials, and maintain full audit logs of every proposal generation action.
The dashboard shows proposal generation-specific metrics for your ServiceNow integration — tasks processed, average handling time, success rates, and escalation frequency. You can track how ServiceNow-triggered proposal generation workflows perform over time.
The ServiceNow integration maintains a persistent real-time connection for proposal generation automation with automatic retry logic and continuous monitoring. If ServiceNow experiences downtime, queued proposal generation tasks process automatically once connectivity resumes.
When the AI hits an edge case during proposal generation processing in ServiceNow, it escalates to your team with full context — the ServiceNow record, what was attempted, and why it needs review. Your proposal generation pipeline never stalls or loses data.
Arahi AI connects to ServiceNow via one-click OAuth, then runs proposal generation workflows that read and write ServiceNow data on a schedule or in response to triggers. You configure the rules once; the agent executes proposal generation across every relevant ServiceNow record without developer involvement.
ServiceNow holds the data; AI supplies the judgment and throughput. Together they turn proposal generation from a manual, inconsistent process into one that runs at machine speed with a consistent quality bar — freeing your team to focus on the ServiceNow-adjacent work that genuinely needs human attention.
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