Key Takeaways: AI Chat Support for Zoom
AI-powered chat support for zoom uses intelligent automation to handle repetitive tasks, qualify prospects, and streamline operations—without manual intervention. Arahi AI agents work 24/7, integrating with your existing tools to deliver consistent, scalable results.
- Instant Responses: AI handles common questions immediately, reducing wait times to zero for routine inquiries.
- Smart Escalation: Complex issues are seamlessly handed off to human agents with full context preserved.
- Multilingual Support: Serve customers in 50+ languages without hiring multilingual staff.
- 24/7 Availability: Provide round-the-clock support without overnight staffing costs.
How AI Transforms Chat Support in Zoom
Zoom is where your team communicates in real-time. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars. With Arahi AI connected to Zoom, chat support happens automatically in the channels where your team already works — no context-switching, no missed messages, no manual follow-up. With the Zoom integration, Arahi AI can directly add a meeting registrant, delete meeting recordings, get a meeting, get a meeting summary, and get a webinar — all triggered automatically by your AI agent without manual intervention.
Why Businesses Choose AI Automation
Transform your workflows with intelligent AI agents that deliver measurable results.
Instant Responses
AI handles common questions immediately, reducing wait times to zero for routine inquiries.
Smart Escalation
Complex issues are seamlessly handed off to human agents with full context preserved.
Multilingual Support
Serve customers in 50+ languages without hiring multilingual staff.
24/7 Availability
Provide round-the-clock support without overnight staffing costs.
Real-World Use Cases
See how businesses are already leveraging AI automation in practice.
Channel-Based Support
AI monitors support channels for customer questions and provides instant answers — resolving routine issues and escalating complex ones to human agents.
Internal IT Help
Employee questions in IT channels are answered by AI instantly — password resets, software access, and troubleshooting — reducing IT ticket volume by 60%.
Multilingual Responses
AI detects the language of incoming messages and responds in kind, providing seamless support in 50+ languages without specialized staff.
What You Can Do with Zoom + Arahi AI
These are real Zoom actions your AI agent can perform automatically — no manual work required.
Add a meeting registrant
This text guides on creating and customizing a user's registration for a zoom meeting, with a max of 4,999 registrants. preconditions include the host being licensed. api scopes and a light rate limit apply.
Delete meeting recordings
Summary: to delete all meeting recordings, ensure the user's account has cloud recording enabled. required permissions include `recording:write:admin` and `recording:write` with a `light` rate limit label.
Get a meeting
The text provides details on api permissions for reading meeting information, categorizing permissions into general and granular scopes, and labels the rate limit as 'light'.
Get a meeting summary
Meeting summary info requires a pro+ host plan, ai companion enabled, excluding e2ee meetings. scopes include meeting summary:read and admin versions. rate limit: light.
Get a webinar
Access zoom webinar details requires pro or higher plan and webinar add-on. scopes include `webinar:read:admin` and `webinar:read`. granular scopes and a 'light' rate limit also apply.
Get daily usage report
The daily report provides zoom service usage details, like new users, meetings, participants, and minutes per day for a month, requiring a pro plan or higher. it has a 'heavy' rate limit.
Get meeting recordings
To download meeting recordings, use `download url`. include oauth token in the header for passcode-protected ones. supports `recording:read` and `phone recording:read:admin` scopes, with a `light` rate limit.
Get past meeting participants
Api allows paid users (pro+) to fetch past meeting attendee info, excluding solo participants. requires double encoding for certain uuids, with `meeting:read` scope and others. rate limit is medium.
List archived files
Zoom's archiving solution enables administrators to automatically record and archive meeting data to third-party platforms for compliance, needing the meeting and webinar archiving feature enabled.
List devices
This api lets you list devices. **scopes:** `device:read:admin`,`device:write:admin` **[rate limit label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `heavy`
How It Works
Get started in three simple steps — no technical expertise needed.
Connect Zoom
Add Zoom to your Arahi AI workspace in seconds. The AI immediately starts listening for messages and events.
Configure Message Workflows
Choose which Zoom channels, threads, or DMs trigger AI actions — and what happens next.
Automate & Stay in the Loop
The AI handles routine messages and tasks in Zoom while escalating anything that needs your attention.
Platform Capabilities
Enterprise-grade AI automation built for reliability and scale.
Message Parsing
AI reads incoming messages, extracts intent and entities, and routes or responds accordingly.
Channel Orchestration
Coordinate actions across chat, email, and SMS channels from a single automation workflow.
Thread-Aware Responses
AI understands conversation threads, maintains context, and replies in the right thread automatically.
Add a meeting registrant
Arahi AI can this text guides on creating and customizing a user's registration for a zoom meeting, with a max of 4,999 registrants. preconditions include the host being licensed. api scopes and a light rate limit apply. This action triggers automatically based on your workflow rules — no manual steps needed.
Delete meeting recordings
Arahi AI can summary: to delete all meeting recordings, ensure the user's account has cloud recording enabled. required permissions include `recording:write:admin` and `recording:write` with a `light` rate limit label. This action triggers automatically based on your workflow rules — no manual steps needed.
Get a meeting
Arahi AI can the text provides details on api permissions for reading meeting information, categorizing permissions into general and granular scopes, and labels the rate limit as 'light'. This action triggers automatically based on your workflow rules — no manual steps needed.
Frequently Asked Questions
Got questions? We've got answers.
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