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Case StudySaaSReport Generation

From Manual to AI: Report Generation in SaaS

Learn how a saas company used Arahi AI to automate report generation, achieving 97% faster faster task completion time and 85% savings in monthly cost.

Company Profile

Company Type

B2B SaaS platform

Team Size

30-120 employees

Industry

SaaS

Key Challenge

Struggling with inefficient manual report generation processes that were slowing growth and increasing operational costs. Their primary concern was onboarding speed.

Tools Connected

HubSpotIntercomStripeSlackJira
Setup Time90 minutes
Agents Deployed4 AI agents

The Challenge

Manual report generation was the biggest bottleneck in this b2b saas platform's operations. Their team of 30-120 employees processed hundreds of report generation requests weekly, each requiring multiple steps, cross-referencing against saas-specific requirements, and coordination between departments. The average report generation request took 45 minutes to complete manually, and the backlog was growing by 15% each quarter.

Beyond the time drain, the quality of their report generation output was inconsistent. Different team members followed different procedures, and there was no standardized way to handle edge cases that are common in saas. A recent audit revealed that 12% of completed report generation records contained errors that required rework — costing the organization an additional $50K annually in correction and remediation efforts. The leadership team recognized that continuing to throw people at the problem wasn't viable and began searching for an AI-powered solution.

The Solution

Arahi AI provided the automation backbone this saas team needed. They deployed a multi-agent workflow that breaks the report generation process into discrete, automated steps — each handled by a specialized AI agent. The first agent monitors triggers from HubSpot and Slack. The second agent analyzes and processes incoming requests using saas-specific business logic. The third agent executes actions across connected tools and notifies team members via Notion.

The beauty of the no-code approach was speed of implementation. The team had their first agent live within 90 minutes, and the full report generation workflow was operational within a single afternoon. They used Arahi AI's template for saas report generation as a starting point, customized the business rules to match their specific process, and connected their existing tool stack without writing a single line of code. Within the first week, the agents had processed over 200 report generation instances with 99%+ accuracy — more than the team typically handled in a month.

The Results

Measurable improvements across key saas report generation metrics.

Task Completion Time

97% faster

Before

2-3 hours average

After

< 5 minutes

Team Productivity

250% increase

Before

Baseline

After

3.5x output

Quality Score

26% improvement

Before

78% accuracy

After

98.5% accuracy

Monthly Cost

85% savings

Before

$8,200/month

After

$1,200/month

Customer Satisfaction

35% increase

Before

3.4/5

After

4.6/5

Before Arahi AI, our report generation process was the bottleneck that every saas team complained about. Now it's our competitive advantage. We process faster, more accurately, and at a fraction of the cost. Our competitors are still doing this manually.

Head of Strategy

B2B SaaS platform

Key Takeaways

The most important lessons from this saas report generation automation project.

This saas team proved that report generation automation doesn't require technical expertise — the no-code platform made it accessible to business users.

Scaling report generation capacity by 10x without adding headcount fundamentally changed the economics of their saas operations.

Consistent AI-powered processing eliminated the quality variance that came with different team members handling report generation differently.

Real-time visibility into report generation metrics gave leadership the data they needed to make better strategic decisions.

Implementation Timeline

From zero to production in 90 minutes — here's how they did it.

Step 1: Mapped the existing report generation workflow

Documented every step of the current manual report generation process, including decision points, exceptions, and handoffs between team members. Identified which steps could be fully automated versus those needing human oversight.

Step 2: Built the automation in Arahi AI

Used Arahi AI's no-code builder to create the report generation workflow: connected HubSpot and Stripe as data sources, configured AI decision logic for saas-specific requirements, and set up automated actions and notifications.

Step 3: Parallel run with manual process

Ran the AI agents alongside the manual process for one week to compare outputs. The AI matched or exceeded human accuracy on 98% of report generation instances, with the 2% of edge cases automatically flagged for human review.

Setup Time

90 minutes

AI Agents

4 AI agents

Tools Connected

5 integrations

Frequently Asked Questions

Common questions about automating report generation in saas.

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This case study represents a typical customer scenario. Individual results may vary.