Connect Amazon to Infobip
Automate workflows between Amazon and Infobip. No coding required.
What you can automate between Amazon and Infobip
These are the most popular automations teams set up between Amazon and Infobip. Each one runs automatically once activated — no manual steps.
Send message when new order placed
Post a message to a channel automatically when when a customer places a new order.
Create order when new message received
Generate a new order automatically when when a new message arrives in a channel.
Sync Amazon changes to Infobip
Keep Infobip updated when when an order is shipped or delivered.
Get Infobip alerts for Amazon
Never miss important Amazon updates with instant Infobip notifications.
What syncs between Amazon and Infobip
Order events from Amazon — new purchases, fulfillment updates, refunds — post to Infobip so your team sees them in real-time.
Data from Amazon
- Orders
- Products
- Customer records
- Payment status
- Shipping details
Data from Infobip
- Messages
- Channel posts
- Mentions
- Thread replies
- File attachments
How to connect Amazon to Infobip
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active Amazon account
- An active Infobip account with permission to install apps
- A free Arahi AI account (sign up takes 30 seconds)
- Admin or API access in Amazon to authorize the connection
Create your Arahi AI account
Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.
Authenticate Amazon
Click "Add Connection" and select Amazon from the app directory. You'll be redirected to Amazon's authorization page. Grant Arahi access to your orders, products, and customer data. You choose which store data the integration can read.
Authenticate Infobip
Same process for Infobip. Click "Add Connection," select Infobip, and authorize access. Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new order placed in amazon or new message received in infobip. The trigger fires automatically whenever that event happens — no manual intervention.
Configure the action
Define what happens when the trigger fires. For example: send message in infobip. Map the data fields between Amazon and Infobip so the right information lands in the right place.
Test and activate
Run a test to confirm data flows correctly between Amazon and Infobip. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.
Why connect Amazon and Infobip?
Every order, refund, and fulfillment event in Amazon is a signal your team needs to see. Routing those signals to Infobip means faster response times and fewer dropped balls.
Tips for your Amazon + Infobip integration
Get more out of this integration with these best practices.
Who uses the Amazon + Infobip integration?
Teams across industries connect Amazon and Infobip to streamline their workflows.
Store managers tracking orders who rely on Infobip for communication
Remote teams who need real-time data from Amazon
E-commerce operations and remote teams collaborating across tools
Frequently asked questions
Everything you need to know about connecting Amazon and Infobip.
How do I connect Amazon to Infobip?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Amazon and Infobip via OAuth. Choose a workflow template — like syncing commerce events to communication actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between Amazon and Infobip?
Popular automations include: post new Amazon orders to Infobip channels, alert Infobip when high-value orders arrive, notify Infobip on Amazon refund requests, and share daily Amazon sales summaries in Infobip. Filters let you route different order types to specific channels.
Is the Amazon and Infobip integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Amazon-to-Infobip workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.
Is my Amazon data secure when connected to Infobip?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your Amazon or Infobip passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your commerce data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between Amazon and Infobip?
Yes. You can set up workflows that trigger from either Amazon or Infobip. For example, create a workflow where Amazon events update Infobip, and a separate one where Infobip changes sync back to Amazon. Each direction is configured independently so you have full control.
Do I need technical skills to connect Amazon and Infobip?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Amazon and Infobip, you can set up the integration. Most users are running their first workflow within 10 minutes.
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