What can you automate with Infobip?
Discover powerful automation workflows you can set up in minutes with AI agents and Infobip.
Intelligent Message Routing
Automatically categorize and route messages to the right team or person based on content.
Example:
"When a message contains 'billing' or 'invoice', create a ticket in support system and notify finance team"
Auto-Response with Context
Send contextual automated responses while escalating complex queries to humans.
Example:
"Reply to common questions instantly with AI-generated responses, and flag urgent issues for immediate attention"
Meeting Summaries
Automatically generate and share meeting summaries with action items to all participants.
Example:
"After each Infobip meeting, extract key decisions and action items, then email summary to attendees"
How AI agents work with Infobip
Our intelligent agents connect to Infobip and automate your workflows seamlessly.
Trigger Event
An event occurs in Infobip or another connected app that starts your automation.
AI Agent Processes
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions to take.
Automated Action
The agent executes actions in Infobip and other tools automatically—no manual work required.
Runs 24/7 on Autopilot
Once configured, your AI agents work around the clock, handling tasks instantly whenever triggers occur. You focus on strategy while automation handles execution.
Give Your AI Agents Infobip Superpowers
Infobip simplifies your workflows, while Arahi AI empowers these tasks with intelligent agents that automate and optimize your operations.
Message Automation
Auto-respond to messages with context-aware AI
Team Notifications
Send smart alerts and updates to your team
Customer Engagement
Engage customers at the right time with personalized messages
Equip AI Agents with the Infobip Tools they need
Arahi AI seamlessly integrates with Infobip to enhance your workflows and automation capabilities.
Pre-Built Tool Steps
Access ready-to-use Infobip actions that you can add to your AI agents instantly. No configuration needed.
- Common Infobip operations automated
- Drag-and-drop workflow builder
- Error handling built-in
Infobip API Tool Steps
Make custom API calls to Infobip with full control and flexibility for advanced use cases.
- API Key authentication
- Multiple HTTP methods (GET, POST, PUT, DELETE, PATCH)
- Custom headers and request body support
Connect Infobip to Arahi AI in minutes
You don't need to be a developer to set up this integration. Follow this simple guide to get started.
Open Arahi AI
Sign in to your Arahi AI account and navigate to the integrations page or create a new AI agent.
Connect Your Infobip Account
A secure pop-up will ask you to log in to your Infobip account. This authorizes Arahi AI to access your API safely using API Key.
Add Infobip as a Step
Choose "Infobip" from the list of tools, then select what action you want to perform—like creating records, updating data, or triggering workflows.
Test and Deploy
Test your automation with sample data, then deploy it to run automatically on your schedule or triggered by events.
Security & Reliability
The integration utilizes secure API Key authentication, ensuring that only authorized workflows can access your Infobip data. Arahi AI manages API operations seamlessly in the background—eliminating concerns about errors, formatting, or limitations.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don't need to. The inputs or outputs of your tools are never stored.
Best Practices for Infobip Integration
Get the most out of the Infobip + Arahi AI integration without writing code
Start with a clear setup
Ensure your Infobip account is properly configured with the necessary permissions and API Key credentials.
Test with sample data
Run your automations using test data to ensure everything works smoothly before going live with production data.
Monitor API usage
Keep an eye on your API calls to avoid hitting rate limits, and implement caching where appropriate to optimize performance.
Validate inputs
Always check your input parameters for correctness before making API calls to avoid unnecessary errors and ensure data quality.