Connect Chargebee to Infobip
Automate workflows between Chargebee and Infobip. No coding required.
What you can automate between Chargebee and Infobip
These are the most popular automations teams set up between Chargebee and Infobip. Each one runs automatically once activated — no manual steps.
Send message when new order placed
Post a message to a channel automatically when when a customer places a new order.
Create order when new message received
Generate a new order automatically when when a new message arrives in a channel.
Sync Chargebee changes to Infobip
Keep Infobip updated when when an order is shipped or delivered.
Get Infobip alerts for Chargebee
Never miss important Chargebee updates with instant Infobip notifications.
What syncs between Chargebee and Infobip
Order events from Chargebee — new purchases, fulfillment updates, refunds — post to Infobip so your team sees them in real-time.
Data from Chargebee
- Orders
- Products
- Customer records
- Payment status
- Shipping details
Data from Infobip
- Messages
- Channel posts
- Mentions
- Thread replies
- File attachments
How to connect Chargebee to Infobip
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active Chargebee account
- An active Infobip account with permission to install apps
- A free Arahi AI account (sign up takes 30 seconds)
- Admin or API access in Chargebee to authorize the connection
Create your Arahi AI account
Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.
Authenticate Chargebee
Click "Add Connection" and select Chargebee from the app directory. You'll be redirected to Chargebee's authorization page. Grant Arahi access to your orders, products, and customer data. You choose which store data the integration can read.
Authenticate Infobip
Same process for Infobip. Click "Add Connection," select Infobip, and authorize access. Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new order placed in chargebee or new message received in infobip. The trigger fires automatically whenever that event happens — no manual intervention.
Configure the action
Define what happens when the trigger fires. For example: send message in infobip. Map the data fields between Chargebee and Infobip so the right information lands in the right place.
Test and activate
Run a test to confirm data flows correctly between Chargebee and Infobip. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.
Why connect Chargebee and Infobip?
Every order, refund, and fulfillment event in Chargebee is a signal your team needs to see. Routing those signals to Infobip means faster response times and fewer dropped balls.
Tips for your Chargebee + Infobip integration
Get more out of this integration with these best practices.
Who uses the Chargebee + Infobip integration?
Teams across industries connect Chargebee and Infobip to streamline their workflows.
Store managers tracking orders who rely on Infobip for communication
Remote teams who need real-time data from Chargebee
E-commerce operations and remote teams collaborating across tools
Frequently asked questions
Everything you need to know about connecting Chargebee and Infobip.
How do I connect Chargebee to Infobip?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Chargebee and Infobip via OAuth. Choose a workflow template — like syncing commerce events to communication actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between Chargebee and Infobip?
Popular automations include: post new Chargebee orders to Infobip channels, alert Infobip when high-value orders arrive, notify Infobip on Chargebee refund requests, and share daily Chargebee sales summaries in Infobip. Filters let you route different order types to specific channels.
Is the Chargebee and Infobip integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Chargebee-to-Infobip workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.
Is my Chargebee data secure when connected to Infobip?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your Chargebee or Infobip passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your commerce data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between Chargebee and Infobip?
Yes. You can set up workflows that trigger from either Chargebee or Infobip. For example, create a workflow where Chargebee events update Infobip, and a separate one where Infobip changes sync back to Chargebee. Each direction is configured independently so you have full control.
Do I need technical skills to connect Chargebee and Infobip?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Chargebee and Infobip, you can set up the integration. Most users are running their first workflow within 10 minutes.
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