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Connect Gorgias to HubSpot

Automate workflows between Gorgias and HubSpot. No coding required.

5-minute setupNo code required100 actions included
Popular Workflows

What you can automate between Gorgias and HubSpot

These are the most popular automations teams set up between Gorgias and HubSpot. Each one runs automatically once activated — no manual steps.

#1

Create contact when new order placed

Add a new contact to your CRM automatically when when a customer places a new order.

TriggerNew order placed in Gorgias
ActionCreate contact in HubSpot
#2

Create order when new contact created

Generate a new order automatically when when a new contact is added to your crm.

TriggerNew contact created in HubSpot
ActionCreate order in Gorgias
#3

Sync Gorgias changes to HubSpot

Keep HubSpot updated when when an order is shipped or delivered.

TriggerOrder fulfilled in Gorgias
ActionUpdate contact in HubSpot
How Data Flows

What syncs between Gorgias and HubSpot

Customer and order data from Gorgias syncs to HubSpot. Every purchase updates the contact record with order history and lifetime value.

Gorgias

Data from Gorgias

  • Orders
  • Products
  • Customer records
  • Payment status
  • Shipping details
HubSpot

Data from HubSpot

  • Contacts
  • Deals / opportunities
  • Pipeline stages
  • Notes
  • Custom fields
Step-by-Step Guide

How to connect Gorgias to HubSpot

Follow these steps to set up your integration. The entire process takes under 5 minutes.

What you'll need

  • An active Gorgias account
  • An active HubSpot account with API access enabled
  • A free Arahi AI account (sign up takes 30 seconds)
  • Admin or API access in Gorgias to authorize the connection
1

Create your Arahi AI account

Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.

2

Authenticate Gorgias

Click "Add Connection" and select Gorgias from the app directory. You'll be redirected to Gorgias's authorization page. Grant Arahi access to your orders, products, and customer data. You choose which store data the integration can read.

3

Authenticate HubSpot

Same process for HubSpot. Click "Add Connection," select HubSpot, and authorize access. Grant Arahi read/write access to your contacts, deals, and pipeline data. You choose which objects the integration can access.

4

Choose your trigger

Select what event starts the workflow. For this integration, popular triggers include: new order placed in gorgias or new contact created in hubspot. The trigger fires automatically whenever that event happens — no manual intervention.

5

Configure the action

Define what happens when the trigger fires. For example: create contact in hubspot. Map the data fields between Gorgias and HubSpot so the right information lands in the right place.

6

Test and activate

Run a test to confirm data flows correctly between Gorgias and HubSpot. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.

Benefits

Why connect Gorgias and HubSpot?

Manually moving data between Gorgias and HubSpot is error-prone and eats into your team's productive hours. Connecting them through Arahi eliminates that overhead — events in one app trigger actions in the other automatically.

Sync Gorgias customers and order data to HubSpot contact records automatically
Update HubSpot deal values when Gorgias purchases or subscriptions change
Trigger HubSpot follow-up tasks when Gorgias customers reach spending milestones
Give your sales team HubSpot visibility into Gorgias purchase history
Tips

Tips for your Gorgias + HubSpot integration

Get more out of this integration with these best practices.

Filter by order status to only trigger on confirmed purchases, not abandoned carts
Map your custom fields during setup so data lands in the right place
Include line item data when syncing orders to get full detail downstream
Use deal stage changes as triggers for the most impactful automations
Use Cases

Who uses the Gorgias + HubSpot integration?

Teams across industries connect Gorgias and HubSpot to streamline their workflows.

Store managers tracking orders who rely on HubSpot for crm

Sales teams who need real-time data from Gorgias

E-commerce operations and sales teams collaborating across tools

FAQ

Frequently asked questions

Everything you need to know about connecting Gorgias and HubSpot.

How do I connect Gorgias to HubSpot?

Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Gorgias and HubSpot via OAuth. Choose a workflow template — like syncing commerce events to crm actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.

What can I automate between Gorgias and HubSpot?

You can automate a wide range of workflows: sync new Gorgias events to HubSpot actions, trigger HubSpot updates when Gorgias data changes, create HubSpot records from Gorgias events, and build conditional workflows with filters and field mapping. Each workflow runs 24/7 with automatic retries.

Is the Gorgias and HubSpot integration free?

Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Gorgias-to-HubSpot workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.

Is my Gorgias data secure when connected to HubSpot?

Yes. Arahi uses OAuth 2.0 for authentication — we never store your Gorgias or HubSpot passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your commerce data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.

Can I sync data both ways between Gorgias and HubSpot?

Yes. You can set up workflows that trigger from either Gorgias or HubSpot. For example, create a workflow where Gorgias events update HubSpot, and a separate one where HubSpot changes sync back to Gorgias. Each direction is configured independently so you have full control.

Do I need technical skills to connect Gorgias and HubSpot?

No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Gorgias and HubSpot, you can set up the integration. Most users are running their first workflow within 10 minutes.

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