Connect Infobip to PayPal
Automate workflows between Infobip and PayPal. No coding required.
What you can automate between Infobip and PayPal
These are the most popular automations teams set up between Infobip and PayPal. Each one runs automatically once activated — no manual steps.
Create order when new message received
Generate a new order automatically when when a new message arrives in a channel.
Send message when new order placed
Post a message to a channel automatically when when a customer places a new order.
Sync Infobip changes to PayPal
Keep PayPal updated when when someone mentions you or your team.
Get Infobip alerts for PayPal
Never miss important PayPal updates with instant Infobip notifications.
What syncs between Infobip and PayPal
Order events from Infobip — new purchases, fulfillment updates, refunds — post to PayPal so your team sees them in real-time.
Data from Infobip
- Messages
- Channel posts
- Mentions
- Thread replies
- File attachments
Data from PayPal
- Orders
- Products
- Customer records
- Payment status
- Shipping details
How to connect Infobip to PayPal
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active Infobip account with permission to install apps
- An active PayPal account
- A free Arahi AI account (sign up takes 30 seconds)
- Admin or API access in PayPal to authorize the connection
Create your Arahi AI account
Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.
Authenticate Infobip
Click "Add Connection" and select Infobip from the app directory. You'll be redirected to Infobip's authorization page. Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.
Authenticate PayPal
Same process for PayPal. Click "Add Connection," select PayPal, and authorize access. Grant Arahi access to your orders, products, and customer data. You choose which store data the integration can read.
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new message received in infobip or new order placed in paypal. The trigger fires automatically whenever that event happens — no manual intervention.
Configure the action
Define what happens when the trigger fires. For example: create order in paypal. Map the data fields between Infobip and PayPal so the right information lands in the right place.
Test and activate
Run a test to confirm data flows correctly between Infobip and PayPal. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.
Why connect Infobip and PayPal?
Every order, refund, and fulfillment event in PayPal is a signal your team needs to see. Routing those signals to Infobip means faster response times and fewer dropped balls.
Tips for your Infobip + PayPal integration
Get more out of this integration with these best practices.
Who uses the Infobip + PayPal integration?
Teams across industries connect Infobip and PayPal to streamline their workflows.
Team leads managing multiple channels who rely on PayPal for commerce
E-commerce operations who need real-time data from Infobip
Remote teams and e-commerce operations collaborating across tools
Frequently asked questions
Everything you need to know about connecting Infobip and PayPal.
How do I connect Infobip to PayPal?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Infobip and PayPal via OAuth. Choose a workflow template — like syncing communication events to commerce actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between Infobip and PayPal?
Popular automations include: post new PayPal orders to Infobip channels, alert Infobip when high-value orders arrive, notify Infobip on PayPal refund requests, and share daily PayPal sales summaries in Infobip. Filters let you route different order types to specific channels.
Is the Infobip and PayPal integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Infobip-to-PayPal workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.
Is my Infobip data secure when connected to PayPal?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your Infobip or PayPal passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your communication data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between Infobip and PayPal?
Yes. You can set up workflows that trigger from either Infobip or PayPal. For example, create a workflow where Infobip events update PayPal, and a separate one where PayPal changes sync back to Infobip. Each direction is configured independently so you have full control.
Do I need technical skills to connect Infobip and PayPal?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Infobip and PayPal, you can set up the integration. Most users are running their first workflow within 10 minutes.
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