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Connect Linear (OAuth) to Zendesk

Automate workflows between Linear (OAuth) and Zendesk. No coding required.

5-minute setupNo code required100 actions included
Popular Workflows

What you can automate between Linear (OAuth) and Zendesk

These are the most popular automations teams set up between Linear (OAuth) and Zendesk. Each one runs automatically once activated — no manual steps.

#1

Create ticket when new item created

Open a new support ticket automatically when when a new task, page, or item is created.

TriggerNew item created in Linear (OAuth)
ActionCreate ticket in Zendesk
#2

Create item when new ticket created

Add a new task, page, or item automatically when when a customer submits a support request.

TriggerNew ticket created in Zendesk
ActionCreate item in Linear (OAuth)
#3

Sync Linear (OAuth) changes to Zendesk

Keep Zendesk updated when when a task or item is marked complete.

TriggerItem completed in Linear (OAuth)
ActionUpdate ticket in Zendesk
How Data Flows

What syncs between Linear (OAuth) and Zendesk

New tickets or escalations in Linear (OAuth) create tasks in Zendesk. Track support work alongside your other projects.

Linear (OAuth)

Data from Linear (OAuth)

  • Tasks
  • Pages / documents
  • Database items
  • Status updates
  • Assignees
Zendesk

Data from Zendesk

  • Tickets
  • Customer messages
  • Priority levels
  • Assignees
  • Resolution status
Step-by-Step Guide

How to connect Linear (OAuth) to Zendesk

Follow these steps to set up your integration. The entire process takes under 5 minutes.

What you'll need

  • An active Linear (OAuth) account
  • An active Zendesk account
  • A free Arahi AI account (sign up takes 30 seconds)
  • Admin or API access in Zendesk to authorize the connection
1

Create your Arahi AI account

Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.

2

Authenticate Linear (OAuth)

Click "Add Connection" and select Linear (OAuth) from the app directory. You'll be redirected to Linear (OAuth)'s authorization page. Grant Arahi access to your workspaces, databases, pages, and tasks. You select which workspaces the integration can read and write to.

3

Authenticate Zendesk

Same process for Zendesk. Click "Add Connection," select Zendesk, and authorize access. Grant Arahi access to your tickets, contacts, and support queues. You select which ticket views and queues the integration can access.

4

Choose your trigger

Select what event starts the workflow. For this integration, popular triggers include: new item created in linear (oauth) or new ticket created in zendesk. The trigger fires automatically whenever that event happens — no manual intervention.

5

Configure the action

Define what happens when the trigger fires. For example: create ticket in zendesk. Map the data fields between Linear (OAuth) and Zendesk so the right information lands in the right place.

6

Test and activate

Run a test to confirm data flows correctly between Linear (OAuth) and Zendesk. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.

Benefits

Why connect Linear (OAuth) and Zendesk?

Manually moving data between Linear (OAuth) and Zendesk is error-prone and eats into your team's productive hours. Connecting them through Arahi eliminates that overhead — events in one app trigger actions in the other automatically.

Auto-create Linear (OAuth) tasks for Zendesk tickets that require cross-team work
Track Zendesk escalations in Linear (OAuth) so engineering and product teams have visibility
Close Linear (OAuth) tasks when linked Zendesk tickets are resolved
Give non-support teams Linear (OAuth) context on customer issues from Zendesk
Tips

Tips for your Linear (OAuth) + Zendesk integration

Get more out of this integration with these best practices.

Map status fields carefully — naming conventions differ between tools
Use priority-based triggers to escalate urgent tickets automatically
Use database or project-specific triggers to avoid processing unrelated updates
Sync ticket status back so your team always sees the latest state
Use Cases

Who uses the Linear (OAuth) + Zendesk integration?

Teams across industries connect Linear (OAuth) and Zendesk to streamline their workflows.

Project managers tracking deliverables who rely on Zendesk for help desk & support

Customer support who need real-time data from Linear (OAuth)

Project management offices and customer support collaborating across tools

FAQ

Frequently asked questions

Everything you need to know about connecting Linear (OAuth) and Zendesk.

How do I connect Linear (OAuth) to Zendesk?

Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Linear (OAuth) and Zendesk via OAuth. Choose a workflow template — like syncing productivity events to help desk & support actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.

What can I automate between Linear (OAuth) and Zendesk?

You can automate a wide range of workflows: sync new Linear (OAuth) events to Zendesk actions, trigger Zendesk updates when Linear (OAuth) data changes, create Zendesk records from Linear (OAuth) events, and build conditional workflows with filters and field mapping. Each workflow runs 24/7 with automatic retries.

Is the Linear (OAuth) and Zendesk integration free?

Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Linear (OAuth)-to-Zendesk workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.

Is my Linear (OAuth) data secure when connected to Zendesk?

Yes. Arahi uses OAuth 2.0 for authentication — we never store your Linear (OAuth) or Zendesk passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your productivity data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.

Can I sync data both ways between Linear (OAuth) and Zendesk?

Yes. You can set up workflows that trigger from either Linear (OAuth) or Zendesk. For example, create a workflow where Linear (OAuth) events update Zendesk, and a separate one where Zendesk changes sync back to Linear (OAuth). Each direction is configured independently so you have full control.

Do I need technical skills to connect Linear (OAuth) and Zendesk?

No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Linear (OAuth) and Zendesk, you can set up the integration. Most users are running their first workflow within 10 minutes.

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