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CRM+Help Desk & Support

Connect Salesforce to Zendesk

Automate workflows between Salesforce and Zendesk. No coding required.

5-minute setupNo code required100 free actions/month
Popular Workflows

What you can automate

Connect Salesforce and Zendesk to automate these workflows and more.

#1

Create ticket when new contact created

Open a new support ticket automatically when when a new contact is added to your crm.

TriggerNew contact created in Salesforce
ActionCreate ticket in Zendesk
#2

Create contact when new ticket created

Add a new contact to your CRM automatically when when a customer submits a support request.

TriggerNew ticket created in Zendesk
ActionCreate contact in Salesforce
#3

Sync Salesforce changes to Zendesk

Keep Zendesk updated when when a new deal or opportunity is created.

TriggerNew deal created in Salesforce
ActionUpdate ticket in Zendesk
How It Works

Connect Salesforce to Zendesk in 4 steps

No coding required. Set up your automation in minutes.

1

Sign up free

Create your Arahi AI account. No credit card required.

2

Connect Salesforce

Authorize Salesforce with one click using secure OAuth.

3

Connect Zendesk

Same process for Zendesk. Takes seconds.

4

Choose workflow

Select a template or build your own. Turn it on!

Benefits

Why connect Salesforce and Zendesk?

Automate the busywork. Focus on what matters.

Sync support tickets with customer records
Track customer issues in your CRM
Get full customer context for support
Improve customer satisfaction tracking
Use Cases

Who uses this integration?

Teams across industries rely on this connection.

Sales teams tracking leads and deals

Customer support teams

Teams using Salesforce and Zendesk together

FAQ

Frequently asked questions

Everything you need to know about connecting Salesforce and Zendesk.

How do I connect Salesforce to Zendesk?

Sign up for Arahi AI (free), connect both Salesforce and Zendesk with one-click OAuth, choose a workflow template, and activate. Setup takes under 5 minutes.

Is the Salesforce and Zendesk integration free?

Yes! Arahi AI offers 100 free actions per month. Connect Salesforce and Zendesk and run automations without a credit card.

What can I automate between Salesforce and Zendesk?

Popular automations include: create ticket when new contact created, create contact when new ticket created, sync salesforce changes to zendesk, and many more custom workflows.

Is my data secure when connecting Salesforce and Zendesk?

Absolutely. We use OAuth for secure authentication and never store your passwords. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant.

Agent CTA Background

Automate Salesforce + Zendesk

Connect Salesforce NowNo credit card required