Pick a template → connect your tools → go live in 2 minutes.
When Stripe creates a paying customer, call Create or Update Person on Delighted so the account enters the NPS survey cadence automatically.
Stripe: Customer payment received
Arahi AI: Match & assign
Delighted: Create or update person
Call Add Person to Autopilot Email on Delighted when a HubSpot deal moves to closed won so the buyer starts the onboarding NPS sequence.
HubSpot: Deal moved to closed won
Arahi AI: Match & route
Delighted: Add person to autopilot email
Send Delighted detractor submissions into a Slack CX channel with the score, comment, and the HubSpot contact URL so CSMs respond quickly.
Delighted: Detractor response submitted
Arahi AI: Decide the next action
Slack: Post message to channel
An event occurs in Delighted or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in Delighted and other tools — no manual work required.
Delighted simplifies workflows, while Arahi AI empowers these tasks with AI agents.
Turn every Delighted submission into a CRM contact with the source campaign and form tagged.
Route Delighted submissions to different teams based on answer values — no rep has to sort an inbox.
Archive Delighted file uploads to cloud storage with response ID and timestamp in the filename.
Alert customer success the moment a Delighted NPS or CSAT score comes in below threshold.
Ready-to-use Delighted actions you can add to your agents instantly.
Custom API calls to Delighted with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using API Key.
Choose "Delighted" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure API Key authentication, ensuring only authorized workflows access your Delighted data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required. With Arahi AI, you can connect Delighted to Formstack, Google Forms, Jotform and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a help desk & support tool, Delighted connects with other help desk & support apps like Formstack, Google Forms, Jotform, Typeform through Arahi AI's integration platform. Build multi-step automations that combine Delighted with AI-powered decision making, data transformation, and cross-app orchestration.
Every item is a real, named endpoint from Delighted's API. Your agent can watch events and run 13 actions — no glue code.
Things the agent can do
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom prope…
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custo…
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, …
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine c…
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Tool to retrieve all bounced people for your account, ordered by bounce time (oldest first). Use when you need to identify email addresses that have bounced. Supports pagination …
Tool to retrieve all people for your account in creation order. Use when you need to list contacts, filter by email or phone number, or paginate through your people database. Sup…
Tool to retrieve all survey responses for your account with pagination support and optional filtering. Use when you need to access survey feedback data, filter by date range, tre…
Tool to retrieve all unsubscribed people for your account, ordered by unsubscribe time (oldest first). Use when you need to identify people who have unsubscribed. Supports pagina…
Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email. Use when you need to permanently unsubscribe someone from all email su…
Curated for Delighted's real category — not Pipedream's auto-tagged bucket.
Explore AI-powered workflows that work with Delighted.
