Pick a template → connect your tools → go live in 2 minutes.
When a HubSpot deal enters negotiation, call Add member to channel on Dialpad so the deal team joins a shared customer voice channel instantly.
HubSpot: Deal enters negotiation
Arahi AI: Match & assign
Dialpad: Add member to channel
When Zendesk logs a spam report, call Add blocked phone numbers on Dialpad so future calls from that number route away from support reps.
Zendesk: Spam report logged
Arahi AI: Match & assign
Dialpad: Add blocked phone numbers
An event occurs in Dialpad or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in Dialpad and other tools — no manual work required.
Dialpad simplifies workflows, while Arahi AI empowers these tasks with AI agents.
Log threaded conversations from Dialpad into the matching CRM contact or account record.
Summarize busy Dialpad channels at end of day into a digest so nobody has to scroll up.
Auto-route messages containing billing, bug, or churn keywords from Dialpad to the right team.
Drip onboarding tasks into Dialpad DMs over a new hire's first two weeks — no manual prodding.
Ready-to-use Dialpad actions you can add to your agents instantly.
Custom API calls to Dialpad with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using OAuth.
Choose "Dialpad" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Dialpad data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Talk. Message. Meet. Support. One beautiful workspace for team and customer communications. With Arahi AI, you can connect Dialpad to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a communication tool, Dialpad connects with other communication apps like Bird, Bot for Slack, ClickSend SMS, Discord through Arahi AI's integration platform. Build multi-step automations that combine Dialpad with AI-powered decision making, data transformation, and cross-app orchestration.
Every item is a real, named endpoint from Dialpad's API. Your agent can watch events and run 192 actions — no glue code.
Things the agent can do
Retrieves a list of access control policies for the authenticated dialpad company. this endpoint allows company administrators to view all custom sets of permissions defined for …
Adds specified phone numbers to the blocked list in dialpad. this endpoint allows users to block unwanted or spam numbers, preventing incoming calls or messages from these number…
Adds a new operator to a specific department in dialpad. this endpoint allows you to assign either a user or a room as an operator, with the option to specify their role. it's us…
Adds a new member to a specified channel within the dialpad communication platform. this endpoint allows you to expand the membership of a channel by providing the user id of the…
Adds a new member to a specific coaching team in dialpad. this endpoint allows you to assign a user to a coaching team with a designated role, enabling effective team management …
This endpoint adds a new operator to a specified call center in the dialpad system. it allows for the configuration of the operator's role, skill level, and license type, as well…
This endpoint adds a new operator to a specific office within the dialpad system. it allows administrators to assign users or rooms as operators, enhancing the office's communica…
Adds a new participant to an existing call in the dialpad system. this endpoint allows you to include additional members in an ongoing call by specifying either a phone number or…
Creates and assigns a new fax line to a specified target (user or department) in the dialpad system. this endpoint allows you to set up a fax line with various options, including…
This endpoint assigns a phone number to a specific call router in the dialpad system. it allows users to either provide a full phone number for assignment or specify an area code…
This endpoint assigns a phone number to a specific office in the dialpad system. it allows you to either specify a particular phone number or request an available number from a g…
Assigns a phone number to a specified room in dialpad. this endpoint allows you to either assign a specific phone number or request a number from a given area code. it's useful f…
Assigns a phone number to a specified target within the dialpad system. this endpoint allows you to either assign a specific number or request a number from a given area code. it…
This endpoint assigns a phone number to a specific dialpad user. it allows for either searching for an available number within a given area code or assigning a specific number to…
Assigns an access control policy to a specific user within the dialpad system. this endpoint allows administrators to grant customized settings permissions to users at various le…
Creates or updates labels for a specific call in the dialpad system. this endpoint allows you to attach one or more labels to a call, which can be used for categorization, filter…
This endpoint creates a new call center within the dialpad system with customizable settings for call handling, routing, operational hours, and advanced features. it allows for d…
Creates a new access control policy in dialpad, defining a set of permissions and their application scope. this endpoint allows administrators to establish granular control over …
Creates or updates an agent status subscription for real-time monitoring of contact center agent statuses in dialpad. this endpoint allows you to configure event notifications fo…
Creates a callback request in a dialpad call center. this endpoint allows you to initiate a callback to a specified phone number through a designated call center. it's useful for…
Creates a shareable link for a specific call review in the dialpad platform. this endpoint allows users to generate a url that can be used to share call recordings or summaries w…
Creates a new call router in the dialpad system, allowing for custom call routing logic based on a specified url. this endpoint configures essential settings for the call router,…
Creates a new communication channel within the dialpad platform. this endpoint allows users to set up a dedicated space for team collaboration, discussions, or topic-specific con…
Creates a new custom interactive voice response (ivr) system within the dialpad platform. this endpoint allows you to define and configure an ivr workflow by specifying its type,…
The createcontact endpoint adds a new contact to dialpad's system. use it to create local or shared contacts with comprehensive information. ideal for user onboarding, data migra…
Creates a new department within the dialpad system with customizable settings for call handling, operating hours, and advanced features. this endpoint allows for detailed configu…
Creates a pin for protected international calls from a dialpad room. this endpoint generates a unique pin that can be used to authenticate and authorize international calls made …
Creates a new room within a specified office in the dialpad system. this endpoint is used to set up physical or virtual spaces for collaboration, meetings, or other communication…
Creates a scheduled report in the dialpad system for various types of communication data. this endpoint allows users to automate the generation and delivery of reports on a regul…
Creates a new office within the dialpad system with specified configurations and settings. this endpoint allows you to set up a new office location or entity, including its billi…
Creates a new sms event subscription in the dialpad api, allowing users to receive notifications for inbound and/or outbound sms messages. this endpoint enables fine-grained cont…
Creates a new user account in the dialpad system with the specified details. this endpoint allows you to add a new user to your dialpad organization, set up their basic profile i…
Creates a new webhook integration for receiving real-time event notifications from dialpad. this endpoint allows you to specify a url where dialpad will send event data when spec…
Deauthorizes (revokes) an oauth2 access token, effectively terminating the application's access to the dialpad api. this endpoint should be used when an application needs to inva…
Deletes a specific access control policy from the dialpad system. this endpoint allows company administrators to remove custom permission settings that were previously created fo…
Deletes a specific agent status subscription identified by its unique id. this endpoint is used to stop receiving real-time updates about an agent's status (e.g., available, busy…
Deletes a specific call center from the dialpad system. this endpoint should be used when you need to permanently remove a call center from your dialpad account. it's important t…
This endpoint deletes a specific call review share link in the dialpad system. it's used to revoke access to a previously shared call review, ensuring that the link can no longer…
Deletes a specific call router from the dialpad system. this endpoint should be used when you need to remove an existing call routing configuration, such as when restructuring yo…
Deletes a specific call subscription from the dialpad system. this endpoint should be used when an application no longer needs to receive real-time notifications for a particular…
Deletes a specific channel from the dialpad communication platform. this endpoint should be used when you need to remove a communication channel that is no longer needed or has b…
Removes a specified member from a dialpad channel. this endpoint allows you to delete a user from a particular channel, effectively revoking their access and participation in tha…
Deletes a specific contact from the dialpad system using the provided contact id. this endpoint should be used when you need to permanently remove a contact's information from yo…
Deletes a custom interactive voice response (ivr) configuration from a specified target in the dialpad system. this endpoint is used to remove ivr settings, allowing for the rese…
Deletes a specific department from the dialpad system. this endpoint should be used when you need to remove a department that is no longer needed or has been deprecated within yo…
Deletes a specific deskphone associated with a user in the dialpad system. this endpoint should be used when you need to remove a deskphone from a user's account, such as when th…
This endpoint removes a specific deskphone from a designated room within the dialpad system. it's used to unassign or decommission a deskphone from a particular shared space, suc…
Deletes a specific phone number from the user's dialpad account. this endpoint should be used when a phone number is no longer needed and needs to be removed from the system. it'…
Removes a specified operator (user or room) from a particular office in the dialpad system. this endpoint is used to manage the association between operators and offices, allowin…
Removes a specified operator from a call center in the dialpad system. this endpoint should be used when you need to disassociate an agent or user from a particular call center, …
Removes a specified operator from a department in the dialpad system. this endpoint is used to update department operator assignments by removing either a user or a room from the…
Deletes a specific recording share link in the dialpad system. this endpoint is used to revoke access to a shared recording by removing the associated link. it should be called w…
Deletes a specific room from the dialpad system using its unique identifier. this endpoint should be used when you need to remove a room that is no longer in use or has been deco…
Deletes a specific scheduled report from the dialpad system. this endpoint allows users to permanently remove a previously configured report that was set up for automatic generat…
Deletes a specific sms subscription from the dialpad system. this endpoint should be used when you want to cancel or remove an existing sms subscription, such as when a user no l…
Deletes a specific changelog entry from a subscription in the dialpad system. this endpoint is used to permanently remove a record of changes made to a subscription, which could …
Deletes a specific subscription contact from the dialpad system. this endpoint should be used when you need to remove a contact from your subscription list, such as when a user u…
Deletes a user from the dialpad system based on the provided user id. this endpoint should be used when permanently removing a user's account and associated data from dialpad. it…
Deletes a specific webhook subscription from the dialpad platform using its unique identifier. this endpoint should be used when you want to stop receiving real-time event notifi…
Closes and removes a specific websocket connection in the dialpad system. this endpoint should be used when an application needs to programmatically terminate a real-time event s…
Retrieves detailed information about a specific call using its unique identifier. this endpoint allows developers to access comprehensive data about a particular call made throug…
Retrieves the transcript for a specific call in the dialpad system. this endpoint allows you to fetch the text representation of the spoken content from a particular call or meet…
Retrieves a list of all custom interactive voice response (ivr) configurations associated with the authenticated dialpad account. this endpoint allows developers to fetch compreh…
Retrieves a list of operators associated with a specific office in dialpad. this endpoint should be used when you need to get information about the operators managing calls and o…
Retrieves a list of scheduled reports from the dialpad system. this endpoint allows users to fetch information about reports that have been set up for automatic generation on a r…
Retrieves the url of a transcript for a specific call in the dialpad system. this endpoint allows developers to access the text version of a call's audio content by providing the…
Retrieves detailed information about a specific user in the dialpad system. this endpoint is used to fetch comprehensive user data, including profile details, account settings, a…
The format phone number endpoint is used to standardize and format phone numbers within the dialpad ecosystem. this tool takes a raw phone number input and converts it into a spe…
Retrieves the number of available (unused) licenses for a specific office within a dialpad organization. this endpoint is used to check the current license capacity and availabil…
Retrieves the current operational status of a specific call center in the dialpad system. this endpoint allows you to get real-time information about a call center's state, which…
Retrieves a list of all available call labels in the dialpad system. this endpoint allows users to fetch the current set of labels that can be applied to calls for categorization…
Retrieves or generates a share link for a specific call review in the dialpad system. this endpoint allows users to obtain a unique url that can be used to share call review data…
Retrieves a list of call subscriptions associated with the authenticated user's account in the dialpad platform. this endpoint allows developers to fetch details about existing c…
Retrieves a list of members for a specific channel in dialpad. this endpoint allows you to fetch user information for all members associated with the given channel id. it's usefu…
Retrieves a list of all departments associated with a specific office in the dialpad system. this endpoint is essential for understanding the organizational structure within a co…
Retrieves detailed information about a specific deskphone within a designated room or parent entity in the dialpad system. this endpoint is useful for obtaining the current confi…
Retrieves a list of deskphones associated with a specific user in the dialpad system. this endpoint is useful for managing and tracking the deskphone inventory assigned to indivi…
Retrieves a list of deskphones associated with a specific room in the dialpad system. this endpoint is used to get detailed information about the communication devices deployed i…
Retrieves a list of call centers associated with a specific office in the dialpad platform. this endpoint allows administrators and developers to fetch information about all call…
Retrieves the skill information for a specific operator within a designated call center. this endpoint allows you to access details about an operator's assigned skills, which are…
Retrieves detailed information about a specific phone number associated with the dialpad account. this endpoint allows you to fetch comprehensive data about a single phone number…
Retrieves detailed information about a specific recording share link in the dialpad system. this endpoint allows you to fetch the current status, settings, and metadata associate…
Retrieves a list of all available meeting rooms or spaces within the dialpad system. this endpoint is essential for managing and organizing video-enabled meetings, allowing users…
Retrieves the subscription information for a specific contact in the dialpad system. this endpoint allows you to access details about a contact's current subscription status, typ…
Retrieves the caller id information for a specific user in the dialpad system. this endpoint allows you to fetch the current caller id settings associated with a user's account, …
Retrieves detailed information about a specific deskphone associated with a particular user in the dialpad system. this endpoint is useful when you need to access or verify the c…
Retrieves the enhanced 911 (e911) information for a specific user in the dialpad system. this endpoint provides critical location data associated with the user's account, which i…
Retrieves a list of all webhooks configured for the authenticated user's dialpad account. this endpoint allows developers to view and manage their existing webhook subscriptions …
Terminates an active call in the dialpad system. this endpoint should be used when you need to programmatically end a specific ongoing call. it's particularly useful for automate…
Initiates an outbound ivr (interactive voice response) call using the dialpad api. this endpoint allows you to programmatically start a call to a specified phone number from a de…
The initiateoutboundcall endpoint allows you to programmatically initiate an outbound call using the dialpad api. this tool is used to place calls on behalf of a dialpad user to …
Initiates an outbound call for a specified dialpad user. this endpoint allows you to programmatically start a phone call to a given number, with options to customize the call's p…
Retrieves a list of all available communication channels in the dialpad platform. this endpoint provides an overview of the various channels that can be used for voice, sms, and …
Retrieves a list of conference rooms available in the dialpad system. this endpoint allows users to fetch information about both virtual and physical conference rooms set up with…
Retrieves a list of offices within the dialpad platform. this endpoint provides access to office information, which is crucial for managing multiple offices in an organization us…
Retrieves a list of users from the dialpad system. this endpoint allows you to fetch user account information, which is essential for user management and provisioning tasks. it c…
Updates an existing contact's information in the dialpad system. this endpoint allows for partial updates of contact details, including personal information, communication detail…
Updates a custom interactive voice response (ivr) configuration for a specific target within the dialpad system. this endpoint allows you to assign an existing ivr workflow to a …
Updates the skill level of a specific operator in a designated call center. this endpoint allows administrators to adjust an operator's proficiency rating, which can be used for …
Updates an existing webhook configuration in the dialpad api. this endpoint allows you to modify the destination url and/or the secret used for request validation of a specific w…
Updates a user's office assignment within the dialpad system. this endpoint allows administrators to move a user from their current office to a different office. it should be use…
Initiates the oauth 2.0 authorization process for the dialpad api. this endpoint is the entry point for obtaining user consent and generating an authorization code, which can lat…
This endpoint allows you to update an existing access control policy in the dialpad system. it provides the ability to modify various attributes of a policy, including its name, …
Updates an existing agent status subscription in the dialpad system. this endpoint allows you to modify the configuration of a subscription that tracks changes in agent statuses …
Updates an existing call router in the dialpad system. this endpoint allows you to modify various settings of a call router, including its default target, enabled state, name, of…
Updates the settings and configuration of a specific department in the dialpad system. this endpoint allows for comprehensive modification of department properties, including ope…
Updates an existing change log event subscription in the dialpad system. this endpoint allows you to modify the status of a subscription and associate it with a specific logging …
Updates the call recording settings for an active call of a specific dialpad user. this endpoint allows real-time management of call recording features during an ongoing call, in…
Updates the status of a specific user in the dialpad system. this endpoint allows you to set or modify a user's status message and optionally specify an expiration time for that …
Updates the signature secret for a specific websocket connection in the dialpad platform. this endpoint allows you to modify the authentication mechanism used to validate incomin…
Creates a new call event subscription in the dialpad system, allowing real-time notifications for various call states and actions. this endpoint enables developers to set up targ…
Creates a shareable link for a specific recording in dialpad, such as a call recording or voicemail. this endpoint allows users to generate a link that can be used to share recor…
Creates or updates a subscription for changelog events in the dialpad system. this endpoint allows developers to set up real-time notifications for changes and updates within dia…
Triggers a screen pop for a specific dialpad user, displaying relevant information during a call or communication event. this endpoint should be used when you need to automatical…
Creates a websocket connection for real-time communication with the dialpad platform. this endpoint enables applications to establish a persistent, full-duplex connection for rec…
Assigns or reassigns a phone number to a specific target within the dialpad system. this endpoint allows you to associate a phone number with various entities such as users, depa…
The oauth 2.0 token endpoint for dialpad's api is used to obtain access tokens for authenticating api requests. it supports two grant types: authorization code and refresh token.…
Removes specified phone numbers from the blocked list in the dialpad system. this endpoint allows you to unblock multiple phone numbers in a single api call, streamlining the pro…
Retrieves the assignments of a specific access control policy in dialpad. this endpoint allows company administrators to view which users, roles, or groups have been assigned to …
Retrieves detailed information about a specific access control policy in the dialpad system. this endpoint allows administrators to fetch the configuration and settings of a part…
Retrieves detailed information about a specific agent status subscription using its unique identifier. this endpoint is used to fetch the current configuration and settings of an…
Retrieves a list of agent status subscriptions from the dialpad system. this endpoint allows you to fetch real-time information about the current subscriptions to agent status ev…
Retrieves the current application settings for the authenticated dialpad account. this endpoint provides access to various configuration options and preferences set for the dialp…
Retrieves information about a specific blocked number in the dialpad system. this endpoint allows users or administrators to check if a particular phone number is currently block…
Retrieves a comprehensive list of all phone numbers that have been blocked through the dialpad api. this endpoint is useful for managing call blocking settings and reviewing the …
Retrieves detailed information about a specific call center in the dialpad system. this endpoint allows you to fetch comprehensive data about a call center, including its configu…
Retrieves a list of operators associated with a specific call center in dialpad. this endpoint allows you to fetch detailed information about the operators working in a particula…
Retrieves a list of call centers and their associated information from the dialpad platform. this endpoint allows developers to fetch details about all call centers configured in…
Retrieves call information from the dialpad system. this endpoint allows you to fetch details about one or more calls, which may include call duration, participants, timestamps, …
Retrieves detailed information about a specific call router in the dialpad system. this endpoint allows developers to fetch the configuration and status of a call router by provi…
Retrieves a list of call routers configured in the dialpad system. this endpoint allows you to fetch information about the call routing setup in your dialpad account, including d…
Retrieves detailed information about a specific call subscription in the dialpad system. this endpoint allows developers to access the current state and configuration of a call s…
Retrieves detailed information about a specific communication channel in the dialpad platform using its unique identifier. this endpoint allows developers to fetch comprehensive …
The getstatistics endpoint retrieves comprehensive statistics for various aspects of dialpad usage, including calls, customer satisfaction (csat), dispositions, on-duty status, r…
Retrieves detailed information about a specific coaching team in dialpad. this endpoint allows users to fetch comprehensive data about a coaching team, including its configuratio…
Retrieves information about coaching teams in the dialpad platform. this endpoint allows users to fetch details about existing coaching teams, which are essential for managing ca…
Retrieves detailed information about a specific company within the dialpad platform. this endpoint allows developers to access various company-level data, such as company name, s…
Retrieves information about conference meetings in the dialpad platform. this endpoint allows users to fetch details about scheduled, ongoing, or past conference meetings, provid…
Retrieves detailed information for a specific contact in your dialpad account using the contact's unique identifier. this endpoint allows you to fetch comprehensive data about a …
Retrieves a list of contacts from the dialpad platform. this endpoint allows you to fetch contact information, which is crucial for managing user data and communication records w…
Retrieves detailed information about a specific department within the dialpad organization. this endpoint allows you to fetch comprehensive data about a department, including its…
Retrieves a list of operators associated with a specific department in dialpad. this endpoint allows you to fetch detailed information about the operators assigned to a particula…
Retrieves the enhanced 911 (e911) settings for a specific office within the dialpad communication platform. this endpoint allows administrators to fetch crucial emergency service…
Retrieves a list of departments for a specified office within the dialpad organization. this endpoint is essential for obtaining the organizational structure and can be used to p…
Retrieves a list of members belonging to a specific coaching team in dialpad. this endpoint allows you to fetch all users assigned to a particular coaching team, including both c…
Retrieves a list of phone numbers associated with the user's dialpad account. this endpoint allows users to view all the phone numbers they have access to, which may include both…
Retrieves the list of custom off-duty statuses for a specific office within the dialpad system. this endpoint is used to fetch and manage the availability statuses of agents assi…
Retrieves detailed information about a specific office within the dialpad system. this endpoint should be used when you need to access comprehensive data about a particular offic…
Retrieves the current plan details for a specific office in your dialpad organization. this endpoint allows you to fetch information about the subscribed features, limitations, a…
Retrieves the current duty status of a specific call center operator in dialpad. this endpoint allows you to check whether an operator is active (available to receive inbound cal…
Retrieves detailed information about a specific room in the dialpad system. this endpoint allows you to fetch the current state, settings, and properties of a virtual collaborati…
Retrieves detailed information about a specific scheduled report in the dialpad system. this endpoint allows you to fetch the configuration and metadata of a pre-defined report, …
Retrieves the sms opt-out list for a specific company within the dialpad platform. this endpoint allows you to fetch all phone numbers that have opted out of receiving sms messag…
Retrieves detailed information about a specific sms subscription in dialpad. this endpoint allows developers to fetch the current status, configuration, and other relevant detail…
Retrieves a list of sms subscriptions associated with the authenticated user's dialpad account. this endpoint allows users to view and manage their current sms subscription plans…
Retrieves detailed information about a specific webhook configuration in the dialpad system. this endpoint allows developers to fetch the current status, settings, and event subs…
Retrieves detailed statistics and analytics data for a specific entity within the dialpad platform. this endpoint allows you to access performance metrics, communication data, an…
Retrieves the changelog for dialpad api subscriptions. this endpoint provides a historical record of changes and updates made to subscription events and notifications within the …
Retrieves the changelog for a specific subscription in the dialpad system. this endpoint allows you to access a historical record of changes made to a particular subscription, in…
Retrieves subscription information for contacts in the dialpad system. this endpoint allows you to fetch details about contact event subscriptions, which are crucial for receivin…
Retrieves a list of teams associated with a specific office in the dialpad organization. this endpoint is useful for getting an overview of the team structure within a particular…
Retrieves detailed information about a specific user device associated with a dialpad account. this endpoint allows developers to fetch the current state and configuration of a p…
Retrieves a list of devices associated with users in the dialpad system. this endpoint allows you to fetch information about various communication devices used within your dialpa…
Retrieves all personas associated with a specific user in the dialpad system. this endpoint allows you to fetch the various identities or roles that a user can assume when making…
Retrieves detailed information about a specific websocket connection using its unique identifier. this endpoint allows developers to query the status, metadata, and other relevan…
Retrieves information about websocket connections or initiates a websocket connection for real-time event subscriptions with dialpad. this endpoint is essential for applications …
The sendsms endpoint allows you to send sms or mms messages through the dialpad platform to one or multiple recipients. this versatile tool supports various sender identification…
Sets or blocks the caller id for a specific dialpad user. this endpoint allows you to define the phone number that will be displayed when the user makes outgoing calls, or to blo…
Creates a new contact event subscription in the dialpad platform, allowing you to receive real-time updates about changes to contacts. this endpoint enables you to subscribe to e…
The toggleuserdonotdisturb endpoint allows you to update the do not disturb (dnd) status for a specific user in the dialpad system. this powerful feature enables programmatic con…
Toggles the voice intelligence (vi) feature for a specific dialpad user. this endpoint allows administrators to enable or disable vi capabilities for individual users, which incl…
Transfers an active call within the dialpad system to a new destination. this endpoint allows for flexible call routing by enabling transfers to another ongoing call, a specific …
This endpoint unassigns a user from a specific access control policy in dialpad. it allows for granular control over policy assignments by supporting unassignment at different ta…
This endpoint unassigns a specific phone number from a dialpad office. it is used to remove the association between a phone number and an office, which can be helpful for reorgan…
This endpoint unassigns a phone number from a specific room in the dialpad system. it allows you to remove a previously assigned phone number from a room, freeing it up for poten…
Unassigns a specified phone number from a user's dialpad account. this endpoint should be used when you need to remove a phone number association from a particular user, such as …
Unparks a previously parked call in the dialpad system. this endpoint allows you to retrieve a call that was temporarily placed on hold (parked) and assign it to a specific user …
Updates the configuration of an existing call center in the dialpad platform. this endpoint allows for comprehensive modifications to call center settings, including operational …
Updates the privacy settings of an existing call review share link in dialpad. this endpoint allows you to modify the accessibility of a shared call recording, controlling whethe…
Updates an existing call event subscription in the dialpad system. this endpoint allows you to modify various aspects of a subscription, including the call states to monitor, the…
Updates an existing contact's information in the dialpad system. this endpoint allows you to modify various details of a contact, including their name, company, contact informati…
Updates an existing contact event subscription in the dialpad system. this endpoint allows you to modify the configuration of a subscription, including changing the contact type …
This endpoint updates the enhanced 911 (e911) address for a specific office in dialpad. it allows you to modify crucial location information used by emergency services to accurat…
Updates the e911 address for a specified user in the dialpad system. this endpoint allows you to modify the emergency location information associated with a user's account, ensur…
Updates an existing custom interactive voice response (ivr) workflow in the dialpad system. this endpoint allows you to modify the name and description of a specific ivr identifi…
Updates the duty status of a specific call center operator in dialpad. this endpoint allows you to change an operator's availability and optionally provide a reason for their sta…
Updates the privacy settings of a specific recording share link in dialpad. this endpoint allows you to modify who can access a shared call recording by changing its privacy stat…
Updates the configuration of a specific dialpad room identified by its id. this endpoint allows you to modify the room's name and manage its assigned phone numbers. use this when…
The updatescheduledreport endpoint allows you to modify the settings of an existing scheduled report in dialpad. this powerful tool enables fine-tuning of report generation param…
Updates an existing sms event subscription in the dialpad api. this endpoint allows you to modify various aspects of an sms subscription, such as its direction, enabled status, a…
This endpoint allows you to update various aspects of a user's profile and settings in the dialpad system. it provides comprehensive control over user management, including perso…
Validates a callback request for the dialpad system. this endpoint is used to check if a callback can be successfully initiated for a given call center and phone number. it helps…
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