Arahi AI Logo
Mattermost logo

Communication Integration

How to automate Mattermost with AI agents

Open-source, self-hostable online chat service

Automation Workflows

What can you automate with Mattermost?

Discover powerful automation workflows you can set up in minutes with AI agents and Mattermost.

Intelligent Message Routing

Automatically categorize and route messages to the right team or person based on content.

Example:

"When a message contains 'billing' or 'invoice', create a ticket in support system and notify finance team"

Auto-Response with Context

Send contextual automated responses while escalating complex queries to humans.

Example:

"Reply to common questions instantly with AI-generated responses, and flag urgent issues for immediate attention"

Meeting Summaries

Automatically generate and share meeting summaries with action items to all participants.

Example:

"After each Mattermost meeting, extract key decisions and action items, then email summary to attendees"

How It Works

How AI agents work with Mattermost

Our intelligent agents connect to Mattermost and automate your workflows seamlessly.

1

Trigger Event

An event occurs in Mattermost or another connected app that starts your automation.

2

AI Agent Processes

The AI agent analyzes the data, makes intelligent decisions, and determines the best actions to take.

3

Automated Action

The agent executes actions in Mattermost and other tools automatically—no manual work required.

Runs 24/7 on Autopilot

Once configured, your AI agents work around the clock, handling tasks instantly whenever triggers occur. You focus on strategy while automation handles execution.

Give Your AI Agents Mattermost Superpowers

Mattermost simplifies your workflows, while Arahi AI empowers these tasks with intelligent agents that automate and optimize your operations.

Message Automation

Auto-respond to messages with context-aware AI

Team Notifications

Send smart alerts and updates to your team

Customer Engagement

Engage customers at the right time with personalized messages

Tools

Equip AI Agents with the Mattermost Tools they need

Arahi AI seamlessly integrates with Mattermost to enhance your workflows and automation capabilities.

Pre-Built Tool Steps

Access ready-to-use Mattermost actions that you can add to your AI agents instantly. No configuration needed.

  • Common Mattermost operations automated
  • Drag-and-drop workflow builder
  • Error handling built-in

Mattermost API Tool Steps

Make custom API calls to Mattermost with full control and flexibility for advanced use cases.

  • OAuth authentication
  • Multiple HTTP methods (GET, POST, PUT, DELETE, PATCH)
  • Custom headers and request body support
Quick Start

Connect Mattermost to Arahi AI in minutes

You don't need to be a developer to set up this integration. Follow this simple guide to get started.

1

Open Arahi AI

Sign in to your Arahi AI account and navigate to the integrations page or create a new AI agent.

2

Connect Your Mattermost Account

A secure pop-up will ask you to log in to your Mattermost account. This authorizes Arahi AI to access your API safely using OAuth.

3

Add Mattermost as a Step

Choose "Mattermost" from the list of tools, then select what action you want to perform—like creating records, updating data, or triggering workflows.

4

Test and Deploy

Test your automation with sample data, then deploy it to run automatically on your schedule or triggered by events.

Security & Reliability

The integration utilizes secure OAuth authentication, ensuring that only authorized workflows can access your Mattermost data. Arahi AI manages API operations seamlessly in the background—eliminating concerns about errors, formatting, or limitations.

No training on your data

Your data remains private and is never utilized for model training purposes.

Security first

We never store anything we don't need to. The inputs or outputs of your tools are never stored.

Best Practices for Mattermost Integration

Get the most out of the Mattermost + Arahi AI integration without writing code

Start with a clear setup

Ensure your Mattermost account is properly configured with the necessary permissions and OAuth credentials.

Test with sample data

Run your automations using test data to ensure everything works smoothly before going live with production data.

Monitor API usage

Keep an eye on your API calls to avoid hitting rate limits, and implement caching where appropriate to optimize performance.

Validate inputs

Always check your input parameters for correctness before making API calls to avoid unnecessary errors and ensure data quality.

Ready to supercharge Mattermost with AI?

Join thousands of businesses using Arahi AI to automate workflows and boost productivity.