Connect Gmail to Gorgias
Automate workflows between Gmail and Gorgias. No coding required.
What you can automate between Gmail and Gorgias
These are the most popular automations teams set up between Gmail and Gorgias. Each one runs automatically once activated — no manual steps.
Create order when new message received
Generate a new order automatically when when a new message arrives in a channel.
Send message when new order placed
Post a message to a channel automatically when when a customer places a new order.
Sync Gmail changes to Gorgias
Keep Gorgias updated when when someone mentions you or your team.
Get Gmail alerts for Gorgias
Never miss important Gorgias updates with instant Gmail notifications.
What syncs between Gmail and Gorgias
Order events from Gmail — new purchases, fulfillment updates, refunds — post to Gorgias so your team sees them in real-time.
Data from Gmail
- Messages
- Channel posts
- Mentions
- Thread replies
- File attachments
Data from Gorgias
- Orders
- Products
- Customer records
- Payment status
- Shipping details
How to connect Gmail to Gorgias
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active Gmail account with permission to install apps
- An active Gorgias account
- A free Arahi AI account (sign up takes 30 seconds)
- Admin or API access in Gorgias to authorize the connection
Create your Arahi AI account
Sign up at app.arahi.ai — it's free and takes 30 seconds. No credit card required. You'll land on the dashboard where you can create your first workflow.
Authenticate Gmail
Click "Add Connection" and select Gmail from the app directory. You'll be redirected to Gmail's authorization page. Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.
Authenticate Gorgias
Same process for Gorgias. Click "Add Connection," select Gorgias, and authorize access. Grant Arahi access to your orders, products, and customer data. You choose which store data the integration can read.
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new message received in gmail or new order placed in gorgias. The trigger fires automatically whenever that event happens — no manual intervention.
Configure the action
Define what happens when the trigger fires. For example: create order in gorgias. Map the data fields between Gmail and Gorgias so the right information lands in the right place.
Test and activate
Run a test to confirm data flows correctly between Gmail and Gorgias. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — Arahi handles retries, error logging, and monitoring automatically.
Why connect Gmail and Gorgias?
Every order, refund, and fulfillment event in Gorgias is a signal your team needs to see. Routing those signals to Gmail means faster response times and fewer dropped balls.
Tips for your Gmail + Gorgias integration
Get more out of this integration with these best practices.
Who uses the Gmail + Gorgias integration?
Teams across industries connect Gmail and Gorgias to streamline their workflows.
Team leads managing multiple channels who rely on Gorgias for commerce
E-commerce operations who need real-time data from Gmail
Remote teams and e-commerce operations collaborating across tools
Frequently asked questions
Everything you need to know about connecting Gmail and Gorgias.
How do I connect Gmail to Gorgias?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Gmail and Gorgias via OAuth. Choose a workflow template — like syncing communication events to commerce actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between Gmail and Gorgias?
Popular automations include: post new Gorgias orders to Gmail channels, alert Gmail when high-value orders arrive, notify Gmail on Gorgias refund requests, and share daily Gorgias sales summaries in Gmail. Filters let you route different order types to specific channels.
Is the Gmail and Gorgias integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Gmail-to-Gorgias workflows need more volume, paid plans start at $29/month with unlimited workflows and priority execution.
Is my Gmail data secure when connected to Gorgias?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your Gmail or Gorgias passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your communication data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between Gmail and Gorgias?
Yes. You can set up workflows that trigger from either Gmail or Gorgias. For example, create a workflow where Gmail events update Gorgias, and a separate one where Gorgias changes sync back to Gmail. Each direction is configured independently so you have full control.
Do I need technical skills to connect Gmail and Gorgias?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Gmail and Gorgias, you can set up the integration. Most users are running their first workflow within 10 minutes.
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