Send Simplesat CSAT after Zendesk ticket solved
A Zendesk ticket moved to Solved triggers Simplesat to email the customer a one-click CSAT survey, logging the score back to the Zendesk ticket.
Zendesk: Ticket moved to Solved
Arahi AI: Match & route
Simplesat: Send CSAT survey email
Zendesk: Log survey score to ticket

