Discover powerful automation workflows you can set up in minutes with AI agents and Intercom.
Automatically categorize and route messages to the right team or person based on content.
Example:
"When a message contains 'billing' or 'invoice', create a ticket in support system and notify finance team"
Send contextual automated responses while escalating complex queries to humans.
Example:
"Reply to common questions instantly with AI-generated responses, and flag urgent issues for immediate attention"
Automatically generate and share meeting summaries with action items to all participants.
Example:
"After each Intercom meeting, extract key decisions and action items, then email summary to attendees"
Our intelligent agents connect to Intercom and automate your workflows seamlessly.
An event occurs in Intercom or another connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions to take.
The agent executes actions in Intercom and other tools automatically—no manual work required.
Once configured, your AI agents work around the clock, handling tasks instantly whenever triggers occur. You focus on strategy while automation handles execution.
Intercom simplifies your workflows, while Arahi AI empowers these tasks with intelligent agents that automate and optimize your operations.
Auto-respond to messages with context-aware AI
Send smart alerts and updates to your team
Engage customers at the right time with personalized messages
Arahi AI seamlessly integrates with Intercom to enhance your workflows and automation capabilities.
Access ready-to-use Intercom actions that you can add to your AI agents instantly. No configuration needed.
Make custom API calls to Intercom with full control and flexibility for advanced use cases.
You don't need to be a developer to set up this integration. Follow this simple guide to get started.
Sign in to your Arahi AI account and navigate to the integrations page or create a new AI agent.
A secure pop-up will ask you to log in to your Intercom account. This authorizes Arahi AI to access your API safely using OAuth.
Choose "Intercom" from the list of tools, then select what action you want to perform—like creating records, updating data, or triggering workflows.
Test your automation with sample data, then deploy it to run automatically on your schedule or triggered by events.
The integration utilizes secure OAuth authentication, ensuring that only authorized workflows can access your Intercom data. Arahi AI manages API operations seamlessly in the background—eliminating concerns about errors, formatting, or limitations.
Your data remains private and is never utilized for model training purposes.
We never store anything we don't need to. The inputs or outputs of your tools are never stored.
Get the most out of the Intercom + Arahi AI integration without writing code
Ensure your Intercom account is properly configured with the necessary permissions and OAuth credentials.
Run your automations using test data to ensure everything works smoothly before going live with production data.
Keep an eye on your API calls to avoid hitting rate limits, and implement caching where appropriate to optimize performance.
Always check your input parameters for correctness before making API calls to avoid unnecessary errors and ensure data quality.
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Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied. With Arahi AI, you can connect Intercom to Amazon SES, Bird, Bot for Slack and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a communication tool, Intercom connects with other communication apps like Amazon SES, Bird, Bot for Slack, Cisco Webex through Arahi AI's integration platform. Build multi-step automations that combine Intercom with AI-powered decision making, data transformation, and cross-app orchestration.
Arahi AI supports 16 native Intercom actions that you can use in your workflows:
And 4 more actions available.
Teams commonly connect Intercom with these apps to build powerful automations:
Explore AI-powered workflows that work with Intercom:
