Pick a template → connect your tools → go live in 2 minutes.
Every new Social Intents website visitor chat opens a Slack thread in the support channel so any agent can respond without leaving Slack.
Social Intents: New visitor chat received
Arahi AI: Match & assign
Slack: Create thread in support channel
When a Social Intents chat ends, append the full transcript to the matching HubSpot contact timeline tagged with the page the visitor was on.
Social Intents: Chat conversation ended
Arahi AI: Decide the next action
HubSpot: Append transcript to contact timeline
When a Social Intents chat is marked Needs Follow-up, open a Zendesk ticket prefilled with the transcript and visitor email for the queue.
Social Intents: Chat marked needs follow-up
Arahi AI: Match & assign
Zendesk: Create ticket with transcript
An event occurs in Social Intents or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in Social Intents and other tools — no manual work required.
Social Intents simplifies workflows, while Arahi AI empowers these tasks with AI support reps.
Escalate Social Intents tickets tagged 'bug' to Jira or Linear with full conversation context attached.
Alert support leadership when Social Intents weekly CSAT or CES dips below baseline.
Flag Social Intents tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
Recommend the best Social Intents macro for each new ticket based on content similarity to past resolutions.
Ready-to-use Social Intents actions you can add to your agents instantly.
Custom API calls to Social Intents with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using API Key.
Choose "Social Intents" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure API Key authentication, ensuring only authorized workflows access your Social Intents data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Social Intents is a social apps platform that allows live chat with website visitors to offer great customer service and sell more right from MS Teams, Slack, Zoom, or Webex. With Arahi AI, you can connect Social Intents to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a help desk & support tool, Social Intents connects with other help desk & support apps like Front, Gorgias, Intercom, ServiceNow through Arahi AI's integration platform. Build multi-step automations that combine Social Intents with AI-powered decision making, data transformation, and cross-app orchestration.
Curated for Social Intents's real category — not Pipedream's auto-tagged bucket.
Explore AI-powered workflows that work with Social Intents.
