Pick a template → connect your tools → go live in 2 minutes.
When a Typeform support form is submitted, run Create SupportBee Ticket with the question, requester email, and priority mapped from the form.
Typeform: Support form submitted
Arahi AI: Match & assign
SupportBee: Create ticket
An event occurs in SupportBee or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in SupportBee and other tools — no manual work required.
SupportBee simplifies workflows, while Arahi AI empowers these tasks with AI support reps.
Escalate SupportBee tickets tagged 'bug' to Jira or Linear with full conversation context attached.
Alert support leadership when SupportBee weekly CSAT or CES dips below baseline.
Flag SupportBee tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
Recommend the best SupportBee macro for each new ticket based on content similarity to past resolutions.
Ready-to-use SupportBee actions you can add to your agents instantly.
Custom API calls to SupportBee with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using API Key.
Choose "SupportBee" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure API Key authentication, ensuring only authorized workflows access your SupportBee data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently With Arahi AI, you can connect SupportBee to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a help desk & support tool, SupportBee connects with other help desk & support apps like Front, Gorgias, Intercom, ServiceNow through Arahi AI's integration platform. Build multi-step automations that combine SupportBee with AI-powered decision making, data transformation, and cross-app orchestration.
Every item is a real, named endpoint from SupportBee's API. Your agent can watch events and run 33 actions — no glue code.
Things the agent can do
Tool to archive a supportbee ticket by its id. use when you want to move resolved tickets to the archive.
Tool to assign a ticket to a team. use after confirming ticket and team ids are valid.
Tool to create a new routing or automation rule in supportbee. use after defining rule conditions and actions.
Tool to create a reusable snippet for ticket responses. use when you need to store and reuse response templates.
Tool to create a new support ticket. use when you need to open a ticket with subject, requester email, and content.
Tool to post a reply to a ticket. use after retrieving ticket details to respond to customers.
Tool to create a new user in supportbee. use when you need to provision an agent or admin via api.
Tool to delete a snippet by its id. use when you need to permanently remove an unwanted snippet.
Tool to permanently delete a trashed ticket. use when you need to remove a ticket from trash permanently.
Tool to retrieve all forwarding email addresses for the company. use when you need to view or manage forwarding emails.
Tool to retrieve all custom labels. use when you need to list labels for ticket categorization.
Tool to fetch all saved snippets. use when you need to list available snippets for the company.
Tool to fetch a supportbee team by its id. use when you need to retrieve details of a specific team after confirming its id is valid.
Tool to retrieve all teams in the company. use when you need to list teams for organizing tickets by team.
Tool to retrieve average first response time data points. use when analyzing first-response performance metrics within a given period.
Tool to get replies count data points over time. use when analyzing agent reply performance over a date range.
Tool to get ticket count data points over time. use when you need the total number of tickets for a given date range.
Tool to list all comments for a ticket. use after confirming the ticket id to retrieve its conversation history.
Tool to list all replies for a specific ticket. use after confirming the ticket id is valid.
Tool to list tickets. use when you need a paginated view of tickets with optional filters.
Tool to mark a ticket as answered. use after sending response to update ticket status.
Tool to mark a supportbee ticket as spam. use when you need to flag unwanted or malicious ticket submissions after obtaining the ticket id.
Tool to mark a ticket as unanswered. use after confirming the ticket was previously marked as answered to revert its status.
Tool to search supportbee tickets. use when you need to find tickets by query with pagination.
Tool to fetch a specific reply for a supportbee ticket. use when you need details of a single reply by ticket and reply ids.
Tool to retrieve a user or customer group by id. use when you need details for a specific user or group after confirming the id.
Tool to trash a supportbee ticket by its id. use when you need to remove a ticket into the trash folder.
Tool to unarchive a supportbee ticket by its id. use when you need to restore an archived ticket back to active status.
Tool to un-assign a ticket from its assigned team. use when you need to remove the current team ownership before reassigning or closing the ticket.
Tool to unassign the user from a ticket. use when you need to remove the assigned user before reassigning or closing a ticket.
Tool to unmark a supportbee ticket as spam. use when a ticket was incorrectly flagged as spam.
Tool to untrash (restore) a supportbee ticket by its id. use when you need to move a trashed ticket back to active status.
Update supportbee user
Curated for SupportBee's real category — not Pipedream's auto-tagged bucket.
Explore AI-powered workflows that work with SupportBee.
