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Moderate10 minutes setup6 steps

Automate Lead Qualification for E-Commerce

Automate lead qualification for your e-commerce business with this pre-built AI workflow template. Set up in 10 minutes, fully customizable, and ready to scale.

15%
Cart Recovery
of abandoned carts recovered
<10s
Response Time
average customer query response
23%
Revenue Lift
increase in repeat purchases
-55%
Support Cost
reduction in support expenses

Overview

Stop spending hours on manual lead qualification. This template gives your e-commerce team a production-ready workflow that uses AI to handle lead qualification automatically. From the initial trigger through every decision point and action, each step is optimized for e-commerce use cases and connected to the tools you already use.

Workflow Steps

Here is exactly how this template automates lead qualification for e-commerce businesses.

1

New Lead Captured

Trigger

A new e-commerce lead is submitted via web form, landing page, or Shopify integration.

Shopify
2

AI Enriches Lead Data

AI Decision

Arahi AI enriches the lead with company data, firmographics, and e-commerce-specific signals to build a complete profile.

3

Score Against ICP Criteria

AI Decision

AI scores the lead against your ideal customer profile using budget, authority, need, and timeline criteria tailored to e-commerce.

4

Route Based on Score

Condition

If the lead scores above threshold, route to sales rep. If below, add to nurture sequence. If disqualified, archive with reason.

5

Notify Sales Rep

Action

Send an instant notification to the assigned sales rep via Zendesk with the full lead profile, score breakdown, and suggested talking points.

Zendesk
6

Send Personalized Follow-Up

Action

Trigger a personalized email to the lead acknowledging their inquiry and providing relevant e-commerce resources.

Mailchimp

Use Cases for E-Commerce

Real scenarios where this template delivers results.

Inbound E-Commerce Lead Scoring

AI evaluates website form submissions from e-commerce prospects, assigns scores based on budget, timeline, and fit criteria, and routes hot leads to your sales team in seconds.

E-Commerce Partner Referral Qualification

When referral leads come in from e-commerce partners, AI qualifies them against your ICP and prioritizes the highest-potential opportunities.

Re-Engagement for E-Commerce

AI identifies dormant e-commerce leads showing renewed interest signals and automatically re-qualifies them for sales follow-up.

Compatible Integrations

This template works with the tools your e-commerce team already uses.

Plus 1,500+ more integrations available. Browse all integrations

Frequently Asked Questions

Got questions? We've got answers.

Start Using This Template — Free

Automate lead qualification for your e-commerce business in 10 minutes. No credit card required.

Or explore Lead Qualification use cases and AI agents for E-Commerce.